Supervisor – Convention And Event Staff
CurrentSupervise up to 140+ positions including registration, room and line monitors, and booth attendants at the Philadelphia Convention Center, University of Pennsylvania, and other off-site locations. Coordinate and plan staffing for events of up to 80+ positions. Assess individuals’ skills and assign backup positions. Manage customer expectations and act as the single point of contact for event managers for questions and escalations on site. Make decisions quickly and under tight time lines to achieve the best results for the customer. Manage time sheets and check in / check out staff. Provide help to conference attendants and customers in English, German, and French.
Mar 2011 - Present
