Tina Wolfe Email & Phone Number

Novi, Michigan, US

Plantation, FL, US

Telemedicine liason to Amwell, Trimed and ECW

• Revived the EHR Workforce Optimization and Workflow Analysis Program (EHR Clinical Health Checks) to work with multiple software products.
• Ability to deliver training content in live class setting as well as create and conduct web-based training courses.
• Provided training to all clinical staff on product as needed. This included working on template setup, E-prescribing, order’s tracking, Patient Portal, Creating Templates and ensuring that entire medical record was.
• Managed the building of office templates by content team, for multiple specialists keeping within auditing guidelines.
• Overseen clients in utilizing software to full potential in meeting Meaningful Use requirements, PCMH/ACO Compliances, ICD 10 preparation readiness.
• Experience with troubleshooting various interfaces applications HL7, CCDA.

Miami, Florida, US

• Assisting client remotely with CCALAC Telehealth Assistance Program Grant
• Collaborated with clients ensure understanding of the COVID 19 Telehealth changes
• Assisting clients with training, workflow, preparing and implementing updated policies and procedures for Telehealth
• Provide ongoing support to the eClinicalworks customers

Franklin, Tennessee, US

• Perform remote Operations Assessment/an onsite In-Depth Analysis, capturing workflows and protocol within practice
• Serve as the customer’s onsite application expert, ensuring that system setup and ancillary services meet the customer’s expectations
• Assessing customer training requirements in conjunction with the Project Manager, preparing implementation objectives and agendas
• Conducting remote check point calls during new implementations and assisting with onsite Go Live support
• Management of onsite delivery personnel and ancillary providers to ensure a successful implementation
• Provide ongoing support to the customer prior to the transition to Greenway support

• Contract job as elbow support and training to ER staff during go live (RN, Scribes, Paramedics, Techs, LPN, Unit Secretaries) on best practices and workflows within the Epic software.
• Support Go live, and post go live training,
• Provide communications such as go-live handouts, support documentation and operational checklists to our commanded Center.
• Elbow support to the Emergency Room Department, supporting all staff in the ER dispositions (admission, transfer and discharges), blood product transfusions, specialty narrators and basic ER workflows.,

Charlotte, NC, US

• Contract job-Completed several weeks of training classes for Emergency Department staff (nurses, providers, Scribes, Paramedics, Techs, LPN, Unit Secretaries). Completed additional training courses for Care Partners.
• Supported other training classes ClinDoc 200 and 300, Imaging Tech and HOD.
• Educated clients on best practices and workflows within the Epic software.
• Managed Go live, and post go live training,
• Provide communications such as go-live notices, support documentation and operational checklists to our internal organization

Performs and facilitates research and testing, provide overall project leadership to ensure hospital and Physician client interfaces conform to the client HL7 standards.

Spring, TX, US

• Project Managed for several enterprise deployments from implementation to Go live.
• Coordinated administrator training to ensure proper system builds per client’s needs.
• Coordinated the setup of code tables and fee schedules, (including sliding fee schedules to meet Medicare and Medicaid FQHC requirements) resource schedule setup and user setup as well as security rights.
• Revived the EHR Workforce Optimization and Workflow Analysis Program (EHR Clinical Health Checks) to work with multiple software products.
• Ability to deliver training content in live class setting as well as create and conduct web-based training courses.
• Provided training to all clinical staff on product as needed. This included working on template setup, E-prescribing, order’s tracking, Patient Portal, Creating Templates and ensuring that entire medical record was.

Tampa, FL, US

• Implemented Kick-off Call with the client and Sales Manager, Technology Team and Project Manager to ensure timetable of projects.
• Conducted In-Depth Analysis of the practice current process and workflows. For both small and enterprise groups, (by phone, or based on the size of the practice onsite).
• Analyzed and Evaluated practices workflows to design best practice plan for Implementation and Go Live.
• Managed all of the data conversion need for the system build including provider setup information, (Health History Forms Superbill Lab/image requisition., confirm IT interfaces are in place, determine client’s.
• Managed End-user training for client and the appropriate staff members. This included patient registration, scheduling, check-in, check-out, charge entry and payment posting, and clinical staff.
• Overseen weekly/biweekly status reports of progression of projects.

Westborough, MA, US

• Educated clients on best practices and workflows in both the PM and EHR.
• Coordinated system customization and administrator training to ensure proper system build.
• Trained providers and clinical staff on EHR. This included working with providers and clinical staff on template setup, the Surescript, Document Imaging and ensuring that entire medical record was documented.
• Assisted client in setting up electronic claims clearinghouse and verified successful transmission by end of training process.
• Coordinated set up month end and other analysis reports, both financial and clinical.
• Assisted clients in utilizing software to full potential in meeting Meaningful Use requirements.

Business Administration With Curriculums In Music

Diploma, College/University Preparatory

Certification, A+ Preparation / Pc Support Technician