ELEVANCE HEALTHCARE Senior Project Manager Consultant June 2023 - Sept 2023• Facilitated pre-implementation testing, sign-off, and coordination with Provider Network teams• Grooming and design finalization for new enterprise Provider Network API.• Finalized operational standards for implementation of new Provider Network• Executed project planning using SDLC Methodologies (Agile), contributing to execution development, and using extensive JIRA/CONFLUENCE to guide project delivery.• Coordinated with IT teams for seamless project delivery through meticulous planning, and successful implementation of new Provider Network System

• Facilitated RFP activities for Oklahoma Medicaid SoonerSelect pre-implementation, improving FACETS coordination with Cognizant/Trizetto in grooming/design for the System Transformation Project.• Developed strong relationships with key partner teams such as Portfolio Business Owner, Business Project Lead, EPMO PMs, IT Portfolio Leads, and other Portfolio Delivery Leads.• Executed project planning using SDLC Methodologies (Waterfall and Agile), contributing to execution development.• Coordinated with IT teams for seamless project delivery through meticulous planning.• Oversaw operations of Claims/Encounters and Finance/Revenue Management Workstream.• Fostered communication between business/EPMO and IT during planning stages.• Established effective channels for updating customers on project progress.• Managed infrastructure updates and installations as needed for projects.• Provided consistent feedback to stakeholders to improve project results.• Implemented change management strategies for diverse projects.

• Directed IT delivery oversight, ensuring successful deployment of IT capabilities to business units by engaging appropriate product teams.• Conceptualized project specifications, enhancing efficiency and effectiveness in a dynamic environment.• Managed multiple projects simultaneously, showcasing strategic planning in a fast-paced environment.• Strengthened stakeholder ties via transparent delivery reports using key performance metrics.• Mobilized appropriate teams per project needs, optimizing resources for peak productivity.• Executed project planning via SDLC (Waterfall & Agile), ensuring smooth execution & development.• Track and manage portfolio status against project milestones, highlighting risks and plans.• Initiated necessary infrastructure additions, changes, coordination, and installation.• Established customer feedback loop for continuous enhancement of Project and IT teams.• Resolved crucial post-production problems promptly with the support team's help.• Facilitated communication between business/EPMO and IT during delivery process.• Expedited successful resolution of project team risks and dependencies.• Orchestrated effective oversight of the large Group Claims Portfolio.• Delivered all IT commitments within associated projects on schedule.• Standardized Change Management and Control per project requirements.• Developed channels for updating customers on their project progress.• Coordinated with IT product teams for thorough project delivery.• Fostered relationships with strategic partner teams.Projects Delivered:

Working in conjunction with and to support the EPMO Delivery Excellence expectations, fulfilled role as a Senior Project manager matrixed to support the Provider Network/Care Delivery Portfolio. In the role, managed the strategic direction of the Provider And Network Decision Analytics initiative through transform activities. Role support included, development and coordination of the project charter through product delivery for a year-long project of $3M dollars during 2019.

Core project management member in a matrixed environment, managing the strategic direction of environment creation, testing, and product delivery for a two year $22M project. Directed resources on the delivery of a new healthcare product and healthcare benefits specific to Federal Employees. Managed across multiple workstreams of the project, with planning, tracking, measuring, and reporting on the status of each workstream throughout the entire project development life cycle.

Directed 80 offshore resources in delivery of multiple projects, resulting in growth and transformation of business initiatives. Oversaw skill assessments and on-boarding of resources and all administrative time tracking for budgeting purposes. Hired and trained highly skilled development staff, increasing speed of delivery by 20%. Improved staffing productivity by developing best fit modeling.

Spearheaded successful post implementation process of ICD-10 enterprise-wide and involved problem resolution. Managed teams, systems, delivery, and high-value budget to ensure compliance with federal mandates and efficient problem identification and solution implementation. Led selection, procurement, and implementation of problem resolution for delivery of ICD-10.

Provided technical expertise to lead development of release management software/application that supported and drove growth and goals of organization. Utilized technical knowledge, project management skills, and leadership abilities to integrate business goals and implement technical aspects to achieve organizational strategies.

Directed and managed team of nine software engineers to develop and implement features, resolve production defects and drove business KPI product features through enhancements and system platform improvements. Managed project budget, estimates and resource plans to accurately develop and deliver system projects.

Provided management oversight for multiple customer relationship applications in mainframe/distributive platform environment. Educated and developed staff and positively influenced professional growth and key performance metrics. Oversaw development and implementation of applications and systems to meet business needs within specification requirements.