Tinckle Gala Email & Phone Number

Mumbai, Maharashtra, India

Led and planned sprints for a team of engineers, balancing product priorities, engineering initiatives, and QA backlog Implemented direct bank transfer feature for cross-border payments, reducing payment partner's markup fees and achieving zero transfer costs for usersDeveloped a unique payment link feature for businesses to facilitate user paymentsCreated QLDB ledger service for automatic processing of bank transfer paymentsSpearheaded the end-to-end implementation of Malaysia GDPM government project, integrating Pipedrive with Cardup, resulting in a zero-cost solutionDrove RSpec project to enhance unit test coverage, increasing overall test coverage by 10% within 2 months Engineered solutions that significantly reduced third-party dependency costs and improved system efficiencyBalanced management responsibilities with hands-on coding, ensuring optimal team performance and project delivery

Mumbai, Maharashtra, India

Leading a team of 8 software engineers in various functions to work with business to attain their objectives.Planning Sprints for team with effort estimates considering customer issues, product priorities, engineering initiatives and QA backlog.Architecting and designing solutions for new features and engineering initiatives and actively implementing them

Mumbai, Maharashtra, India

Automated and personalized weekly digest emails to enhance platform engagement.Developed "Edpay," a microservice for payment processing and invoice generation, eliminating third-party dependency and reducing costs by $100k.Enhanced the "Skills Passport 2.0" to support multiple skill types, and enabled "Universal User" functionality for seamless switching between organizations.Implemented a default circle feature to support SMB initiatives and streamlined user states to eliminate redundancy. Improved system reliability with a retry mechanism for failed notifications and resolved performance issues in key components.

Mumbai, Maharashtra, India

Quiz Card and Learning Module Development: Designed and built a quiz card feature with customized passing criteria, and managed the recording of content completions from learning modules.Engineering Performance Improvements: Improved system performance by enhancing daily and weekly digest jobs and notification purging, achieving a ~70% reduction in read IOPs. Additionally, rearchitected the bell notifications function- ality and optimized the assignment creation flow in the Learning Experience Platform (LXP) via Learning Record (LR) integration.

Mumbai Area, India

Loyalty Program Development and Management: Played a key role in the creation, maintenance, and enhancement of a large-scale loyalty program (IRIS), including offline user creation, points management, and workflow definitions. The responsibilities also included migrating data between phases while maintaining system integrity and consistency.Automation and Integration: Implemented SMS-based loyalty programs, added backend operations to the admin panel, and significantly contributed to automating the gift card management process in the loyalty product called "Safe," which streamlined the entire process from dispatch to customer activation and redemption.

Bachelor Of Engineering (Be), Computer Engineering

Activities and Societies: IEEE, ISTE and CSI • Runner up in throw ball for two consecutive academic years (2013-14 and 2014-15) • Runner.

Hsc, Science

Ssc

Activities and Societies: • Vice-Captain and then Captain. • Active participant in dance, drama and other cultural activities.