Customer Specialist
Grab Malaysia
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Tinesh Baboo Ramachandran Email & Phone Number
Customer Specialist
at
Grab Malaysia
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Specialist
Location
Federal Territory of Kuala Lumpur, Malaysia
Who is Tinesh Baboo Ramachandran? Overview
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Quick answer
Tinesh Baboo Ramachandran is listed as Customer Specialist at Grab Malaysia, based in Federal Territory of Kuala Lumpur, Malaysia. AeroLeads shows a matched LinkedIn profile for Tinesh Baboo Ramachandran.
Tinesh Baboo Ramachandran previously worked as Team Manager at Player Support and Inside Sales and IT Support at Teleperformance. Tinesh Baboo Ramachandran holds Diploma Level 3, Customer Service Management, Distinction from London Institute Of Business & Management.
Company email context
Email format at Grab Malaysia
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Grab Malaysia
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Profile bio
About Tinesh Baboo Ramachandran
At the end of the day, my job involves people. We're complicated, we're always changing, and we have millions of things going on in our lives. I'm working to build a great future with some really amazing people, companies, and I want to make sure it's right for you too. š
Current workplace
Tinesh Baboo Ramachandran's current company
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8 roles
Tinesh Baboo Ramachandran work experience
A career timeline built from the work history available for this profile.
Team Manager
-Supervise, lead, and monitor team performance and provide feedbackand coaching to improve efficiency and effectiveness.-Take ownership of customer escalations regularly, striving fortimely resolution and performing root cause analysis where required-Manage the performance and development of everyone within theteam. This incorporates 1:1 reviews, supporting personal developmentplans-Proactively manage and plan the resolution of all outstandingcustomer support cases within your area of remit. This includes drivingresolution %, whilst also effectively managing aged support cases,with up-to-date plans to resolve all outstanding cases.
Inside Sales And It Support
-Troubleshoot client products as needed to resolve each call on the firsttime-Take a consultative approach to uncovering needs and formingsolutions of new products and services that will help their businessessucceed-Offer resolution within our scope of support (SOS), providing directionfor third-party resolution or consultation regarding a paid solution, asappropriate
Jan 2024 - Jun 2024
Advisor 1
-Managing Five(5) level of business: Emails, Chat Support, Outbound, Inbound and Video Guided Tutorials-Processing orders of PMM products through the website and e-Market (Tobacco Industry)
Jun 2022 - Sep 2023
Sme Operations
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Dec 2019 - Jul 2021
Branch Operation Manager
Satria Emas Sdn Bhd
Manages trading functions to meet corporate financial goals and manages subordinate staff in the day-to-day performance of their jobs.
Jan 2018 - Jun 2019
Senior Executive
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Apr 2016 - Jul 2017
Public Relations Specialist
Hak Segar Segara Tradings
Mainly analyzing and investigating price, demand and competition and compiling and distributing financial and statistical information.
Jan 2014 - Feb 2016
1 education record
Tinesh Baboo Ramachandran education
-
London Institute Of Business & Management
FAQ
Frequently asked questions about Tinesh Baboo Ramachandran
Quick answers generated from the profile data available on this page.
What company does Tinesh Baboo Ramachandran work for?
Tinesh Baboo Ramachandran works for Grab Malaysia.
What is Tinesh Baboo Ramachandran's role at Grab Malaysia?
Tinesh Baboo Ramachandran is listed as Customer Specialist at Grab Malaysia.
Where is Tinesh Baboo Ramachandran based?
Tinesh Baboo Ramachandran is based in Federal Territory of Kuala Lumpur, Malaysia while working with Grab Malaysia.
What companies has Tinesh Baboo Ramachandran worked for?
Tinesh Baboo Ramachandran has worked for Grab Malaysia, Player Support, Teleperformance, Concentrix, and Singtel.
How can I contact Tinesh Baboo Ramachandran?
You can use AeroLeads to view verified contact signals for Tinesh Baboo Ramachandran at Grab Malaysia, including work email, phone, and LinkedIn data when available.
What schools did Tinesh Baboo Ramachandran attend?
Tinesh Baboo Ramachandran holds Diploma Level 3, Customer Service Management, Distinction from London Institute Of Business & Management.
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