Dexter Chang Email & Phone Number

【Work Experience】1.Embedded system software, firmware and hardware test, includes medical and retail equipment◆ Medical: Bronchoscopy, Bladder Scanning, Laryngoscope product, CT machine - HMI, MRI device - HMI, etc.◆ Retail: Solar Data recorder, Fitness Console, Cloud connected Cafe Machine and vending machines, etc.2.Testing Experience:◆ Tested over 20+ project products for Functional, Stability, Compatibility, and Performance Validation.◆ Collaborated effectively with PMs and engineers to identify root causes of issues.3.Test Planning and Reporting:◆ Independently developed 1000+ test plans and released 100+ test reports annually.4.Battery Testing and Data Analysis:◆ Conducted battery tests and performed data analysis on parameters such as SoC, Remaining Capacity, Voltage, etc.◆ Tested Charge/Discharge cycles, performed Over-temperature/Low-temperature tests, evaluated Self-discharge, and tested Battery Protection Mechanisms (OCC, OCD, OCA, etc.).5.Automation Planning and Test Software Development:◆ Experience in Python Selenium for automated testing.◆ Experience with GUI automated testing tools, Linux shell commands6.Test Tool Experience:◆ Battery Test: TI EV2400 tool, Power Management Studio.◆ Hardware Test: Power supply, Power meter, Thermal chamber.7. Leadership and Training :Led and trained new team member, facilitating their smooth integration into the project and fostering a collaborative work environment.【Notable Contributions】1. Oversaw monitoring and testing of software and hardware for thousands of Hey-Song vending machines.【Professional Growth】1. Promoted to Senior Engineer within one year of employment, recognizing exceptional skills and contributions to the organization.

【Work Experience】1.Functional Testing:◆ Conducted functional testing for web platforms, back-end systems, and mobile applications (Android / iOS).◆ Redmine track and report issues, organize bug list2.Collaboration with Engineers:◆ Actively collaborated with engineers to define system interfaces, identify and track issues, and ensure timely resolution.3.Data Analysis and Utilization:◆ Proficient in data analysis, with expertise in Excel pivot analysis and finding potential problems from data.4.EDM Delivery Systems:◆ Experienced in utilizing various EDM (Electronic Direct Mail) delivery systems, including -Mailchimp, GetResponse, SendX, and Campaign Monitor.◆ Managed regular EDM campaigns, sending at least 2 EDMs per week to a subscriber base of 150,000, resulting in an average open rate of 14% and a click-through rate of 2.3%.5.Customer Relationship Management:◆ Maintained strong customer relationships, managed interactions with publishing houses, and developed relationships with amateur writers.【Notable Contributions1. Led the revamp of a website that had not been updated for 10 years. Planned a new website structure, redesigned the interface, and improved user experience and purchasing processes.

Master'S Degree, Library And Information Science

【Graduation Project 】 Development and Evaluation of a Linked Data-based Manga Information System 【Project information】 ◆ Establish a Manga.

Bachelor'S Degree, Information And Communication

【Graduation Project 】 揪愛夜市 - Taipei MRT Night Market Travel Information Website / Taiwan Night Market News Magazine 【Project information】.