Ting Ding Email and Phone Number
My name is Ting Ding, and live at the City of Edmonton, Alberta, Canada,Sex: FemaleBirthday: November 16, 1988You can contact me at 780-716-3111 orEmail: dt56@hotmail.com.I look forward to hearing from you.Searching for a new challenge where I can leverage my years of experience in operations management, business development, training, customer services, and process improvements while building strategic relationships and effectively assessing customer needs and providing personalized solutions. I believe these aspects act as a success pillar for a company to achieve long-term goal accomplishment.I like to consider myself a strong people leader showcasing high performance. This helps me to unlock the full potential of the people I work with, thereby achieving bottom-line results for individuals as well as the company.When needed, I utilize my exceptional interpersonal skills to build and sustain long-term, strategic relationships across several organizational levels.Throughout my career, I have developed solid leadership skills and achieved out of box results:Customer Service / Support• Experienced in managing tasks to deliver a high level of customer service and maximize customer satisfaction.• Adept at developing programs/strategies for revenue optimization and customer satisfaction.Training & Development • Expert at enabling organizational growth through training & development initiatives while maintaining strict statutory and regulatory compliance.Relationship Management• Skilled at people and organization management to improve and assist both consumers and support systems.• Stellar record of understanding client needs to identify opportunities for growing existing client relationships.Operations Management• Demonstrated expertise in ensuring process improvement and planning exercises for program efficiencies, quality assurance, and successful integration of business process changes.• Solid history of success in defining and leading overall business operations, developing business strategies, creating administrative, operational, and commercial structures for business growth.Key strengths• Articulate communicator with the ability to liaise across various levels to achieve shared visions and goals.• Competent at working under tight deadlines and pressure. Highly adaptable professional, with a talent to quickly learn new information and procedures.I am confident that my wide range of knowledge and talents will allow me to contribute to the success of your company.
H&R Block
View- Website:
- hrblock.com
- Employees:
- 21410
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Virtual Tax Academy ModeratorH&R Block Aug 2023 - PresentEdmonton, Alberta, Canada• Support the Instructor in the delivery of the course content and learning of tax theory, tax return preparation and H&R Block policy and procedures (as required).• Reviewing course content, exercises and exams.• Ensure the virtual classroom link is functional and that the classroom is set up with required online media such as PowerPoints, desktop visuals and or videos.• Test the virtual classroom to ensure the activities, Q&A, polls, recording and using the virtual training tool is working and prepared for virtual training.• Assist students with any technical difficulties they are experiencing in the virtual classroom.• Support the Instructor in maintaining a professionally managed virtual classroom environment consistent with H&R Block’s brand image and notifies management of areas of concern.• Support the Instructor to effectively use a variety of virtual classroom teaching and facilitation methods to support learning and keep the students engaged.• Ensure the required online course content such as PowerPoint presentations, desktop visuals and videos are functioning and consistent.• Use a variety of teaching and facilitation methods to support learning.• Complete administrative tasks with the instructor, including student attendance, reviewing exercises and exams when necessary and helping to record marks and update student records in uLearn.• Immediately after class, use the company provided email template to follow up with any students who did not attend the regularly scheduled class time.
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Tax ProfessionalH&R Block Jan 2017 - PresentEdmonton● Provide tax guidance for personal tax returns in a remote, seasonal and customer facing position● Collaborate with customers to prepare or review their tax return to ensure the return is compliant and accurate, by providing tax guidance and/or tax preparation services● Research and troubleshoot tax questions; communicate directly with customers by answering specific tax questions (written & oral)● Provide a Full Service experience to prepare, review and file customers returns with the CRA and/or assist customers as they prepare their own tax return with tax advice, tax preparation and guidance on required documents for the CRA● Research tax regulations to provide accurate advice on how to maximize customer’s tax return● Create high-quality customer interactions and experiences that instill confidence using deep customer empathy, and your in-depth tax knowledge and expertise● Proactively seek out and deliver the right answer for each customer by utilizing and government websites, professional resources, and team expertise and translating into everyday language for customers ● Apply defined practices, procedures and company policies to troubleshoot and resolve customer inquiries
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ModelThe Numa Network Jul 2022 - PresentCalgary, Alberta, Canadacollaboration by non-exclusive agency agreement. -
ModelChan International Model & Talent Management Sep 2022 - PresentEdmonton, Alberta, CanadaPersonal Development Modelling, Television & Filmcollaboration by non-exclusive agency agreement. -
ModelWorld Management Jul 2022 - PresentEdmonton, Alberta, Canadacollaboration by non-exclusive agency agreement.
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Accounting TechnicianAccounting Firm Nov 2015 - Nov 2016• Prepare trial balance, income statements and balance sheet • Calculate fixed assets from balance sheet• Post journal entries• Maintain general ledgers• Prepare GST returns• Prepare cash summary • Record checks• Enter credit cards• Make deposit monthly• Generate reports to assist the accountant for the year end
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TreasurerEdmonton Metropolitan Chorus Society May 2014 - Feb 2015Edmotnon• Act as point person on the board for all financial matters of the society and make sure the board understands its financial obligations. Prepare and present reports related to the status of the finances of the society to both the board and the membership at the Annual General Meeting. • Approve all expenses• Review budget tracking and cash flow reports and recommend appropriate action to the board for any unacceptable variances• Review all internal processes and reporting methods at least annually.• Maintain signing authority, bank account access, and relationship with bank account manager• Lead the annual budgeting process.• Helping apply federal and provincial grants for nonprofit organization
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Postal ClerkRexall Pharmacy Group Ulc Sep 2013 - Jan 2014Edmonton, Alberta, Canada-Answer customer inquiries and resolve customer complaints regarding postal services.-Provide superior and effective customer service.-Maintain and organize postal service area and present proper public according to policy-cleanappearance, approved uniform etc.-Be able perform multiple functions simultaneously and prioritize tasks.-Ensure loss prevention systems and procedures are abided according to Katz Group guidelines.-Maintain proper security of cash and mail.-Control cash, money orders, and stamp inventory in accordance with handling policies andprocedures.-Maintain and control the cash register in the department in compliance with policies andprocedures.-Assist in maintaining, ordering and controlling the inventory of stamps, money orders, registeredmail etc in compliance with policies and procedures of Katz Group Canada and Canada PostCorporation.-Attend the monthly inventory count with the FSM or ASM.-Comply with all health and safety requirements.-Ensure standards of housekeeping and image are maintained.-Act as subject matter advisor to part-time postal clerks regarding product knowledge, storeprocedures, etc.
Ting Ding Education Details
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Accounting And Finance -
Master Of Ministry In Pastoral Leadership
Frequently Asked Questions about Ting Ding
What company does Ting Ding work for?
Ting Ding works for H&r Block
What is Ting Ding's role at the current company?
Ting Ding's current role is The Numa Network.
What schools did Ting Ding attend?
Ting Ding attended Alison, Northern Alberta Institute Of Technology, Queens College Of Theology.
Who are Ting Ding's colleagues?
Ting Ding's colleagues are Kenneth Spratt, Ram Chowdary, Anil Desai, Burny Unger, Natasha Francois, Shirley Bruton, Andre Pache.
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