As a Partner Technical Consultant, providing pre-sales technicalconsultation services for Microsoft APAC and ANZ partners.Through requirements collection, demos, POC validations, etc., assistpartners in completing solution constructions and provide Microsoft'soptimal solution during project deployment.Provide technical engagement courses to Microsoft partners.I have the following skills and experience:• SCCM: SCCM system deployment, patch management, software andhardware deployment and management.• Intune: Intune MDM and MAM, Intune Autopilot.• Azure AD: Azure AD SSO, Azure AD Conditional Access, PIM, B2B.• Microsoft Information Protection: Microsoft AIP, DLP, Endpoint DLP• Microsoft Defender: Microsoft Defender for Identity, Microsoft Defenderfor Endpoint, and Microsoft Defender for Cloud Apps• Windows 10/11: Windows BitLocker, Windows Defender, Windowsupgrades, etc.• Windows Server: Proficient in Windows Server, such as WSUS, WDS,RDS.

As a Virtual Team Leader for Microsoft Partner Forum:Responsible for the daily work of the entire team, ensuring that the teamcompletes Microsoft's PKI, including UT, SLA, and customer satisfaction.Ensure that new employees on the team are making progress in theirtechnical learning, ensuring the healthy development of the entire teamand improving team cohesion.Learn about the latest Microsoft technologies, regularly engage intechnical learning and training, and provide technical lectures tointroduce new technologies to team members.

As a Technical Support Engineer for Microsoft Partner Forum, my mainresponsibility is to provide support for products such as Windows Serverand Windows 10. I assist partners in problem-solving through offlinecommunication in forum format.Responsible for providing after-sales support for technical areas such asWindows Server roles like WSUS, RDS, WDS, MDT, Windows Backup, aswell as Windows 10.Provide support for System Center products such as SCCM and SCSM.

Assist users in integrating the Yozo Office converter and handle variousissues encountered during use.Coordinate with the R&D team to test and resolve any office-relatedproblems, as well as assisting in signing successful contracts withpotential clients.Work achievements:• Maintained document conversion services for several email providerssuch as NetEase, Tencent, and Sina, and successfully renewedcontracts with them.• Independently handled integration issues for clients and foundeffective solutions to integrate the converter.