Operations
Current
Oct 2022 - Present
Who is Tinglu Ma? Overview
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Quick answer
Tinglu Ma is listed as Operations at yumminn at Yumminn, based in Madrid, Community Of Madrid, Spain. AeroLeads shows a matched LinkedIn profile for Tinglu Ma.
Tinglu Ma previously worked as Operations at Yumminn and Operations coordinator at Sunday. Tinglu Ma holds Bachelor´S Degree In International Hospitality, Hospitality from Ecole Hôtelière De Lausanne.
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Email format at Yumminn
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Yumminn
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Profile bio
About Tinglu Ma
I am a very ambitious and hard-working person that is very flexible and has high empathy towards others. I have a multi-cultural background from the US, China, and Spain. Additionally, I have a wide experience toward customer-service and passion for quality and customer satisfaction. I am dedicated to work, have excellent communication, and team-working skills as well as exceptional adaptability to different environments. Willing to relocate and travel internationally.
Current workplace
Tinglu Ma's current company
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6 roles · 12 years
Tinglu Ma work experience
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Operations Coordinator
Current
Apr 2021 - Present
External Consultant
As part of my student business project, along with a team of other five students, we conducted market research of the current Musée Atelier in Le Brassus experience as well as competitors analysis and developed a new customer journey for Audemars Piguet Le Brassus experience
Oct 2020 - Jan 2021
Supervisor
- Supervision of a buffet with a capacity of approximately 300 people and 15 employees.
- Solution of customer claims and complains.
- Quality control of buffet food ang hygiene.
- Coordination of communication and work of employees from different cultures
- Creation of innovative ideas to attract more customers and increase sales.
2014 - 2020
~6 yrs
Assistant Of The General Manager.
- Standardized and created internal excel documents (holiday leave timetable, customer ́s opinions, competitive set of the hotel, etc.).
- Assisted the GM for next year ́s budget.
- Assisted finance in the registration of every day’s financial data.
- Over-watched F&B outlets operations and supervised service quality.
- Responsible for the hotel ́s guest relations and ensure guest satisfaction.
- In charge of the purchases of the hotel and supplier relationships.
Jul 2019 - Dec 2019
Runner And Server For Lobby Lounge.
Aug 2017 - Feb 2018
1 education record
Tinglu Ma education
FAQ
Frequently asked questions about Tinglu Ma
Quick answers generated from the profile data available on this page.
What company does Tinglu Ma work for?
Tinglu Ma works for Yumminn.
What is Tinglu Ma's role at Yumminn?
Tinglu Ma is listed as Operations at yumminn at Yumminn.
Where is Tinglu Ma based?
Tinglu Ma is based in Madrid, Community Of Madrid, Spain while working with Yumminn.
What companies has Tinglu Ma worked for?
Tinglu Ma has worked for Yumminn, Sunday, Audemars Piguet, Wok Toledo Sl, and Tótem Madrid.
How can I contact Tinglu Ma?
You can use AeroLeads to view verified contact signals for Tinglu Ma at Yumminn, including work email, phone, and LinkedIn data when available.
What schools did Tinglu Ma attend?
Tinglu Ma holds Bachelor´S Degree In International Hospitality, Hospitality from Ecole Hôtelière De Lausanne.
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