Tinka Yang Email & Phone Number

Shenzhen, Cn

Shanghai, China

中国 广东省 深圳

Shanghai City, China

Shanghai City, China

As a sub-project manager, led consultants to deliver an end to end branch transformation project including capabilities building, customer service, frontline sales force effectiveness, performance management and other value-added services for a local rural bank in 3 regions in Sichuan province.

Shanghai City, China

• Engaged in large-scale culture transformation and team effectiveness projects in China. Acted as a key contributor to fully assist project managers to deliver the project research, analysis, implementation, strategizing and execution. Focused on delivering high quality and customized projects to create best value for clients consistently. The key clients included Siemens, DSM, Unilever, United Family Hospital, BOC, Heineken and AIA. • Supported in leadership profile and culture insights workshops in Asia-Pacific region. Worked extensively with executive facilitators and multicultural teams to provide year planning, preliminary research, workflow design, report debriefing, logistics management, on-site support and post-workshop follow-up. Successfully supported 20+ workshops in Shanghai, Hong Kong, Taipei, Bangkok, Singapore, Sydney and Melbourne. Contributed one-third of team revenue in China in FY14-15. The key clients include a top luxury company, DSM HRLT, GGV Capitals and Heineken MT.• Acted as a communication expert for both clients and colleagues. Worked efficiently with strategists, designers and engineers in Spencer Stuart to design and implement creative ways of communications and employee suggestion systems for clients’ projects. Coordinated well with consultants, associates and executive assistants in Spencer Stuart to provide correct survey information and respond timely to requests for internal activities.• Volunteered as a facilitator for internal activities like annual strategy meeting, associates sharing session, outing, etc.

Shanghai City, China

• Supported client projects with the knowledge of organizational psychology and technical research expertise, the projects included Bureau Veritas Employee Communications, Mondelez (the original “Kraft”) Xiaofang Employee Engagement, TNT Culture Transformation, Roche Culture Project, Levi’s Leadership Program, Tesco Culture Project, Client Projects of Mercer China, and Client Projects of Spencer Stuart International • Skilled at both qualitative and quantitative research techniques, and contributed to the development of new and proprietary research instruments and methods which belonged to Reya Group • Managed the online survey system, updated the survey status and exported the customized reports to clients; Regularly controlled the quality of the data and reports, and gave timely feedbacks to technical support at Reya Group; Built and maintained the client database regularly• Skilled at Chinese-English bilingual translation, translated some documents independently, organized the research team to translate the Lantyrn assessments and reports, and also cooperated well with external translation vendors

Shanghai

• Worked in a project team together with the leader, participated in the executives interviews, conducted market and industry research, compensation and benefits benchmarking analysis, analysis of job responsibilities and performance standards, decoded related laws and regulations, assisted with entire processes of 4 T&O related projects - SASAC, Hanting, CTS and Shenkai.• Completed 5+ executive compensation case studies and data benchmarking analysis, e.g. YUM!, Starbucks, Panalpina, Expeditors, Intercontinental, etc. The case of YUM! was affirmed fully by the executives of a large listed company.

Master Of Education - Med, Applied Psychology

Activities and Societies: 1. ZJU Group Couseling Camp; 2. ZJU Toastmasters Club.Main Research - “The Relationship Between Social Exchanges.

Bachelor Of Science - Bs, Psychology

Activities and Societies: ZJU Group Counseling CampSpecialized courses included Cognitive Psychology, Psychological Research.