Tinne Van Den Broeck

Tinne Van Den Broeck Email and Phone Number

Decreasing customer service questions through AI | Customer Success Director at Orion Intelligence @ Orion
Tinne Van Den Broeck's Location
Antwerp, Flemish Region, Belgium, Belgium
Tinne Van Den Broeck's Contact Details

Tinne Van Den Broeck work email

Tinne Van Den Broeck personal email

n/a
About Tinne Van Den Broeck

Highly motivated to bridge the gap between business and IT in a company.Tinne is a firm believer in excellent customer service as a differentiator. Artificial intelligence technologies make advanced automation possible. However, don't just implement technology to chase trends!The last years she gained experience in the utility, automotive and parcel and logistic sector. These years have demonstrated her capabilities in problem-solving issues, strong analytical skills. Tinne will not hesitate to ask questions or challenge the proposed ideas. She also has a strong ability to keep oversight of the project and the project’s aimed value, Tinne is great at coordinating and motivating colleagues into high quality delivery.

Tinne Van Den Broeck's Current Company Details
Orion

Orion

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Decreasing customer service questions through AI | Customer Success Director at Orion Intelligence
Tinne Van Den Broeck Work Experience Details
  • Orion
    Customer Success Director
    Orion Jul 2019 - Present
    Leuven, Flemish Region, Belgium
    Orion enables enterprises to take automated action on written customer requests. We increase your company's efficiency in order for your customer service to handle larger volumes more easily, gain more insight in customer requests and increase customer satisfaction. Orion is an engine based on artificial intelligence that plugs in on top of existing email solutions and CRM systems.
  • Levelx4
    Partner
    Levelx4 Jan 2022 - Present
    Mechelen, Flemish Region, Belgium
    An online toolbox to support your customer contact strategy. Your Customer Contact organisation is of strategic importance. Managing it carefully ensures less churn, higher NPS, Csat, CET,... and more value and revenue generation.
  • Thinknext
    Lead Analyst
    Thinknext Jul 2019 - Jul 2021
    Leuven
  • Eneco Belgium
    Demand, Change And Pmo Manager
    Eneco Belgium Nov 2017 - Jun 2019
    Mechelen
    Responsible for PMO portfolio and everything about demand and changes.
  • Eneco Belgium
    Teamlead Analyst / Application Architect
    Eneco Belgium Jan 2016 - Nov 2017
    Mechelen
    - Teamlead business and functional analysts.- Application architect.
  • Vab
    Functional Analyst
    Vab May 2015 - Dec 2015
    Zwijndrecht
    Functional analyst* e-invoicing
  • Ae Nv/Sa
    Business / Functional Analyst
    Ae Nv/Sa Sep 2011 - Dec 2015
    Heverlee
    Functional and business analyst
  • Sibelga
    Business Analyst
    Sibelga Sep 2014 - Apr 2015
    Brussels Area, Belgium
    Business analyst* MIG 6* Protected customer management
  • Eneco Belgium
    Business / Functional Analyst
    Eneco Belgium Oct 2011 - Aug 2014
    Mechelen
    * Analysis of different custom build systems - for example: contracting, crm, sepa, authentication,..* Analyst for AX (Microsoft dynamics) - changes and improvements.* Release management
  • Imbit
    Praeses / Public Relations
    Imbit Sep 2009 - Jun 2011
    Antwerp Area, Belgium
    PR (2009-2010) and Praeses (2010-2011), IMBIT vzw (Innovation Meets Business and IT) is a student organization whose aim is to create a community among students, professors, alumni and businesses. IMBIT vzw is attached to the Management Information Systems (MIS) degree at the University of Antwerp.
  • Kdubbela
    Jobstudent It
    Kdubbela Jul 2010 - Aug 2010
    Wijnegem
    Merger of 2 databases (ProAcc en Archoffice). Support Dave (Just Software)
  • Van Roey Automation Nv
    Jobstudent It
    Van Roey Automation Nv Jul 2009 - Aug 2009
    Turnhout
    Preparing presentation materials Microsoft NAV. Application testing
  • Belgian Icecream Group
    Jobstudent It
    Belgian Icecream Group Jul 2007 - Jul 2008
    Tielen
    Back-up, internal IT-problems, inventory computer equipment, install updates, programs,.. Operationald and support of IT-systems.

Tinne Van Den Broeck Skills

Databases Testing Analysis Uml Team Management Program Management Business Analysis Functional Analysis Bpmn Requirements Analysis Business Process Improvement Project Management Business Process Design

Tinne Van Den Broeck Education Details

  • Universiteit Antwerpen
    Major: Information Technology - Minor: Transport And Logistics
  • Hik Geel
    Hik Geel
    Teacher Education
  • Sint Dimpnacollege Geel
    Sint Dimpnacollege Geel
    Magna Cum Laude

Frequently Asked Questions about Tinne Van Den Broeck

What company does Tinne Van Den Broeck work for?

Tinne Van Den Broeck works for Orion

What is Tinne Van Den Broeck's role at the current company?

Tinne Van Den Broeck's current role is Decreasing customer service questions through AI | Customer Success Director at Orion Intelligence.

What is Tinne Van Den Broeck's email address?

Tinne Van Den Broeck's email address is ti****@****com.net

What schools did Tinne Van Den Broeck attend?

Tinne Van Den Broeck attended Universiteit Antwerpen, Hik Geel, Sint Dimpnacollege Geel.

What skills is Tinne Van Den Broeck known for?

Tinne Van Den Broeck has skills like Databases, Testing, Analysis, Uml, Team Management, Program Management, Business Analysis, Functional Analysis, Bpmn, Requirements Analysis, Business Process Improvement, Project Management.

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