Technology Consulting Firm where a premium is placed on understanding and managing both cultural and technical issues very thoughtfully. Adept in managing multiple projects while simultaneously building world-class solutions and technical teams. Specializing in the following industries: Construction Management, Technology, Financial, Manufacturing, Healthcare, and Retail. My ability to roll up my sleeves and can-do attitude welcomes engagement with other industries as well. Specialties: • Project and Program Management / Technical Leadership and Oversight/Management of teams • Building Management Systems• Security of IoT and IIoT Systems• On-Premise and Cloud-based Infrastructure Systems, Integration, and Migration• Proficient in creating Strategic Technology Roadmaps for Digital Transformations• Enterprise Information Security and Risk Management (Policies, ISO 27001/2, PCI/PII compliance)• Enterprise Applications (ERP, CRM, Financial, E-Commerce)

Contract Consultant provided project/engagement management for various clients related to projects in the areas of Infrastructure upgrades, Data Center Migrations, and Data Migrations from legacy on-premise systems to the cloud.

As a direct report to the CFO, my primary function was the collaboration with C-Suite Executives to ensure that Technology and Digital initiatives followed industry-standard best practices and were tailored to coincide with the Company's strategic vision and goals. Notable Accomplishments included:• Responsible for all IT oversight, due diligence, and related acquisition activity concerning the company’s sale to private equity firm, Brentwood Associates in November 2015.• Owned the IT program management function for the entire company. Managed projects from initiating through closing phases across all IT hardware and software platforms and specifications. • Executive Leader responsible for daily management of staff supporting the company's IT activities and operations, which consisted of the Technology Infrastructure, Cybersecurity, Business Systems and Applications, Retail Systems (Corporate and In-store), and E-Commerce Technology.• Partnered with Executive Management and business leaders on the Steering Committee whose main responsibility was the selection of Aptos' (ERP) Singular Commerce Suite software.• Directly responsible for all PCI/PII Compliance and ISO 27001 / 27002 management and oversight. • Created and managed the IT department’s multimillion-dollar annual budget.• Embraced the opportunities to mentor and develop staff members across multiple business units.• Evaluated and recommended changes related to business process improvements in the areas of IT Applications, Data, Cybersecurity, and E-Commerce. • Responsible for ownership and oversight of IT Infrastructure Cloud Migration and SaaS connectivity, IT Strategy, Administration, Vendor Management, Contract Negotiation, and Licensing.

Member of the Executive Professional Services team assigned to the client, Broadridge Financial Solutions. • Provided overall IT Governance over the existing Change Management process and recommended improvements to the existing ITIL based service management system. Accountable for Problem/Incident/Change management on all systems supporting their Securities’ infrastructure in their primary and secondary data centers.• Hired and managed a team of Subject Matter Experts (SMEs) in the areas of Unix, Storage, Automation, and Networking to help solve a major client-facing issue in their trading and clearing systems.

• Member of the IT Executive Management Team with direct ownership of Technology Infrastructure Operations. Provided advice, technical support, and recommendations to C-Level management. Services and Achievements included:• Managed all enterprise systems technology, which supported Retail, Corporate, Enterprise Systems, and Business Intelligence teams within the Information Technology department. • Conceived, architected, implemented, and managed server and networking infrastructure for all company offices, data centers, and hosted facilities. • Responsible for all internal and external security audits, assessments, and DDoS mitigation strategy for the company's E-Commerce websites. • IT Technical SME for the E-Commerce business unit. Responsible for overseeing platform agency selection, domain name management, and new business/vendor relationships.• Ensured the seamless functioning of both wired and wireless networks, computer and communications systems, physical/virtual servers, networking hardware, VoIP, laptops, desktops, and various mobile devices. • Designed and managed the company’s multiple data centers. • Established and maintained vendor relationships; managed related contracts and hardware/software/data circuit procurement. • Supervised a team of 10 professionals, including 7 direct reports and 3 outside vendors (consultants)• Managed a multi-million-dollar annual budget.

Senior Consultant Technical Lead and member of the Professional Services Team Services and Achievements included:• Created and maintained software used to automate installation and configuration processes as well as system health checks. • Worked on pre-deployment, deployment, and support of CRM applications within internal IBM Business Units and external customer environments. • Reduced implementation time of new CRM environments for IBM and external clients by 50%, enabling the company to secure millions in additional contracts due to improved delivery schedules.• Designed several software applications that were recognized by business units in the US and abroad, and were incorporated as part of a global CRM implementation package. • Lead major migration for the North American sales and distribution business units, the unit responsible for most of the new business leads within IBM. • Lead and provided oversight of teams consisting of 50 or more database, network, messaging and systems administrators.• Selected to train new consultants, primarily in India, in utilization of the company’s Follow The Sun (FTS) support model using LEAN and ITIL based change and problem management methodologies.

Reported to the COO of Integrated Trade Processing Corporation, which was later purchased by OpenText. Member of the IT Executive Management Team with direct ownership of Information Technology Operations. Provided advice, technical support, and recommendations to C-Level management. Services and Achievements included: • Designed and deployed Enterprise IT Infrastructure, incorporating the company’s proprietary software applications within a SaaS subscription business model using project management methodologies. • Managed a technical team of cross-functional professionals, ensuring minimal downtime, system redundancy, and rapid problem resolution.• Responsible for all internal and external security audits and assessments. • Created and enforced internal IT Policies (General, Security, and Procurement). • Managed and created the annual IT budget.• Designed and managed the company’s multiple Data Centers in NY, NJ, and Germany.• Achieved an impressive systems availability time of 99.9% and better, saving the company hundreds of thousands of dollars in downtime costs, using virtualization (containers), a precursor to today’s cloud service provider's offerings. • Collaborated with the software development team on all code upgrades, QA, and deployment of all new updates to the company’s applications and clearing website. • Created a roadmap to onboard clients into BT-Radianz's Radianznet global transactions network, by manipulating firewall rules to create virtual private networks between clients and the company.• Applied Technical understanding of data center operations, network design, and system administration to ensure the Company’s infrastructure, applications and Financial Trading Systems were online and operational at all times. • Implemented a complete redundancy plan within the company’s data centers that insured the proprietary financial trading systems were constantly available to clients. Downtime during business hours was not an option!

Worked for UUNET which was subsequently acquired by WorldCom/MCI and then Verizon. A key member of an 8-person multi-disciplinary development team engaged in keeping the AOL dial-up network online, updated and fully functional. Skills - UNIX development; systems, network, and database administration; SDLC; Change Control Management. Services and Achievements included:• Developed and implemented a variety of applications to monitor AOLNet hardware and inform Network Operations Centers (NOCs) nationwide of system alerts improving MTTR from hours to minutes. • Developed a network server utility which tracked all internal dial-up network hardware and sent alert reports to the monitoring teams for review and corrective actions.• Responsible for complete Problem and Change Management process adherence as well as SDLC with respect to all code deployed in the support of systems management and alerting functionality.

AT&T acquired the IBM Global Network business in April 1999.

Member of the Advantis/IBM Global Network subsidiary.

Member of the Advantis/IBM Global Network subsidiary.