- Recorded and maintained cycle counts of entire inventory in the store.- Developed a system to evaluate vendor quotations that utilizes appropriate negotiation and purchasing techniques to ensure quality, price, delivery, and service.- Designs, implements, manage, and monitor procurement reporting systems to meet company requirements.- Reviews purchase order claims and contracts for conformance to company policy.- Prepares and reviews contracts, bids, proposals, and vendor agreements for legal correctness, price, and acceptability of items to specifications- Maintained contact with vendors to ensure that supplies and equipments are shipped on time.- Resolved logistics related and customs clearing issues whenever necessary

- Address customer inquiries; interpret and deliver information; propose suggestions; provide guidance; identify, investigate and negotiate conflicts- Responsible for upkeep of various appropriate records of materials received- Developing and nurturing customer relationships- Maintaining accurate administrative records- Serving as a liaison between senior management, customers, and vendors to streamline flow of information- Identifying operational issues, potential problems and opportunities- Resolving and managing queries & complaints courteously and efficiently- General administrative support for the office viz., filing, scanning, faxing, support / assistance with travel arrangements etc

- Responsible for handling and solving customer support issues via calls and mails- Assigned the tasks of supporting sales team in recognizing and developing new sales ideas- Handled the tasks of contributing ideas for developing ongoing process and workflow - Alerting the sales team regarding opportunities for further sales within key clients. - Obtain and evaluate all relevant information to handle product and service inquiries- Responsible for preparing, maintaining and analyzing data- Handled the tasks of recording and scrutinizing the complaints received from customers- Responsible for providing administrative support to customer service team- Researched and complied answers to provide information to customers- Assigned the tasks of providing timely responses to the queries and complaints of customers- Handled the tasks of making outbound sales for new and existing customer