Tinto Devasia Email & Phone Number

Employment History- [ ] Senior Business Development Associate 2022-JUNE - 2023 JULY Think & Learn Pvt Ltd - BYJUS The Learning App* Analyzed the sales data on weekly basis using EXCEL sheets , LEADSQUARED reports and Super-Receptionist and other tools to monitor and interpret market trends, and make decisions to optimize sales strategies.* Implemented a new sales strategy resulting in a 35% increase in revenue within 2 months Applied strategy : Identified the potential of individual employee and assigned set of leads / market accordingly which helped in overall revenue growth and a consistent perform from each one .* Established and maintained long-term relationships with key clients, resulting in a 25% increase in customer retention rate. Applied Strategy : Created a funnel to keep healthy relationship with existing customers and channelized the path to create reference sales from the exciting customers* With less than 5% attrition rate , managed team with all the support and guided them throughout the duration to consistently grow and met target in any high pressure environment* Taking proper follow ups calls and Negotiation calls , assisted individual BDAs to close the sales and retain the existing customers and resolve conflicts of interest among customers and the organization* Cold calling leads and maintaining lead funnel using LEAD-SQUARED.* Setting up meetings for Company's Home Demonstration / Virtual Demonstration* Conducting 8-10 meetings weekly and generating revenue.* On spot sales of educational technology products for K-3, K-9 and K-12 segment in B2C domain.* Punching, Tracking and Managing orders using ORDER-HIVE. Achieving daily, weekly and monthly calling and conduction targets. Punched more than 1Cr revenue .- [ ] L2 Application Support Engineer Tech Mahindra, Chandivali - Powai - 04-2019 - 04-2021* Awarded with Best Employee officer of the year 2020* Application troubleshooting and Database Deployment * CRM Application error rectify- L1 application support* Application health check on daily basis, pull up reports (NPS & SMS data)