Tinu Sonuga Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Provide exceptional customer service by warmly greeting customers, providing detailed product information and making recommendations to meet their needs and preferences.Actively promote company brands through vendor pop-ups, industry events, and serving as a brand ambassador for in-house brands, resulting in increased brand awareness and customer loyalty.Collaborate with the marketing team on branding events and initiatives, ensuring consistent messaging and brand representation across… Show more Provide exceptional customer service by warmly greeting customers, providing detailed product information and making recommendations to meet their needs and preferences.Actively promote company brands through vendor pop-ups, industry events, and serving as a brand ambassador for in-house brands, resulting in increased brand awareness and customer loyalty.Collaborate with the marketing team on branding events and initiatives, ensuring consistent messaging and brand representation across all channels.Possess extensive knowledge of cannabis strains and terpenes to effectively address customer inquiries and concerns, creating a positive and educational customer experience.Accountable for maintaining accurate inventory records at the end of each closing shift and ensuring store upkeep and cleanliness, enhancing the overall customer experience.Successfully execute storewide sales to increase store revenue and unit per transaction metrics while adhering to state and federal regulations, contributing to the success of the business. Show less

Chicago, Illinois, United States

Demonstrated exceptional leadership by effectively managing a diverse team comprising installation specialists, security managers, and runners. My responsibilities encompassed project management, software implementation, project supervision, and innovative 3D development.Effective Team Leadership: Led a diverse team in security systems implementation, promoting independent work, on-time project completion, and high client satisfaction.Workflow Optimization: Streamlined software… Show more Demonstrated exceptional leadership by effectively managing a diverse team comprising installation specialists, security managers, and runners. My responsibilities encompassed project management, software implementation, project supervision, and innovative 3D development.Effective Team Leadership: Led a diverse team in security systems implementation, promoting independent work, on-time project completion, and high client satisfaction.Workflow Optimization: Streamlined software implementation in Blender and ArcGIS, resulting in a remarkable 30% increase in efficiency, leading to improved project delivery and heightened customer satisfaction. National Project Oversight: Managed construction and installation of 100+ projects nationwide, ensuring timely completion and maintaining strong customer relationships, upholding the company's reputation for excellence.Creative Project Development and Training: Contributed to creative 3D project development, including animations, virtual reality, and pixel art. Led employee training conferences, introducing innovative techniques to enhance team efficiency and project quality.Effective Team Leadership: Led a diverse team in security systems implementation, promoting independent work, on-time project completion, and high client satisfaction.Workflow Optimization: Streamlined software implementation in Blender and ArcGIS, resulting in a remarkable 30% increase in efficiency, leading to improved project delivery and heightened customer satisfaction. National Project Oversight: Managed construction and installation of 100+ projects nationwide, ensuring timely completion and maintaining strong customer relationships, upholding the company's reputation for excellence.Creative Project Development and Training: Contributed to creative 3D project development, including animations, virtual reality, and pixel art. Led employee training conferences, introducing innovative techniques to enhance team efficiency and project quality. Show less

Chicago, Illinois, United States

Managed a portfolio of 200 accounts per month, in alignment with our KPIs while working in cross department collaborations. Enterprise Account Management: Managed portfolios of 25+ locations to ensure accurate account integration within a 5-day deadline including menu, delivery, pricing and schedule integration while working collaboratively with internal and external stakeholders including executive level..Achieved monthly 115% of KPI metric.Exceptional Customer Service: Provided… Show more Managed a portfolio of 200 accounts per month, in alignment with our KPIs while working in cross department collaborations. Enterprise Account Management: Managed portfolios of 25+ locations to ensure accurate account integration within a 5-day deadline including menu, delivery, pricing and schedule integration while working collaboratively with internal and external stakeholders including executive level..Achieved monthly 115% of KPI metric.Exceptional Customer Service: Provided responsive and informative customer service, addressing client inquiries, guiding them through procedures, and enhancing client satisfaction. In addition, created an enhanced onboarding experience throughDocument Accuracy and Compliance: Maintained document accuracy and adherence to company standards and legal requirements through meticulous proofreading and alignment with regulatory standards.Cross-Functional Collaboration: Collaborated with internal teams to streamline operations, coordinate photoshoots, facilitate equipment shipments, and serve as a primary liaison with the sales team for restaurant owners' inquiries, strengthening client relationships.Efficient Account Management: Managed over 100 accounts concurrently, leveraging Salesforce.com for comprehensive reporting and strategic initiatives, enhancing efficiency and client satisfaction. Show less

225 N Lasalle Dr

Played a pivotal role in ensuring that our team of 6 baristas excelled in recipe preparation and techniques, delivering top-notch customer service.Team Leadership: Successfully coached and supervised a team of 6 baristas at each of the 3 locations, motivating and training them to adhere to company standards while excelling in a fast-paced environment.High Customer Satisfaction: Team dedication under my supervision resulted in consistently high customer satisfaction ratings and repeat… Show more Played a pivotal role in ensuring that our team of 6 baristas excelled in recipe preparation and techniques, delivering top-notch customer service.Team Leadership: Successfully coached and supervised a team of 6 baristas at each of the 3 locations, motivating and training them to adhere to company standards while excelling in a fast-paced environment.High Customer Satisfaction: Team dedication under my supervision resulted in consistently high customer satisfaction ratings and repeat business.Latte Art Improvement: Recognizing the importance of latte art, I focused on enhancing my team's skills, providing constructive feedback and demonstrating effective techniques, ultimately improving customer satisfaction and social media presence.Adaptability and Versatility: Proactively cross-trained in various company roles, efficiently supporting multiple stations during peak hours, contributing to smoother operations and enhanced customer service, reflecting positively on our team's performance. Show less

Answered telephone calls and responded to inquiries Assisted in maintain preparation and service areas in sanitary conditions Responsible for the production and plating of desserts Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.Assisted with preparation, set-up, and service for catering events

Develop and execute social media strategies that align with the company's marketing goals and objectives by staying up-to-date with changes in social media algorithms and make necessary adjustments to social media strategies and tactics.Managed multiple social media campaigns by publishing and scheduling content, monitoring engagement, and responding to comments and messages for social media platforms including Facebook, Instagram, and YouTube..Conducted market research and analysis to… Show more Develop and execute social media strategies that align with the company's marketing goals and objectives by staying up-to-date with changes in social media algorithms and make necessary adjustments to social media strategies and tactics.Managed multiple social media campaigns by publishing and scheduling content, monitoring engagement, and responding to comments and messages for social media platforms including Facebook, Instagram, and YouTube..Conducted market research and analysis to stay up-to-date with the latest social media trends and identify new opportunities to grow the company's social media presence.Collaborated with other departments, such as marketing, customer service, and sales, to ensure consistent communication across all channels.Monitor social media metrics, such as engagement rates, click-through rates, and conversion rates, to measure the success of social media campaigns and make data-driven decisions.Manage social media advertising campaigns, including creating ad copy, targeting audiences, and monitoring ad performance. Show less

Prepared and served a variety of drinks to customers while providing quality that adhere to store standards.Complete knowledge of the menu and able to explain and recommend items upon request Restocked and organized inventory based on store guidelines and regulation.Kept workstation clean at all times and followed rules of safety and cleanliness when serving customers.

190 S Prospect Ave. Elmhurst, Il 60126

Answered and managed incoming and outgoing calls while recording accurate messages.Opened and properly distributed incoming mail.Help distribute employee notices and mail around the office Handled personal errands and assignments Arranged scheduling for weekly rehearsals Secured travel arrangements and created itineraries

Vast knowledge of all store products and able to help customer to choose the most appropriate product for their needs.Assisted customers searching for products and providing exceptional customer serviceGreeting and engaging customers both in store and on the phone.Able to complete all transactions as quickly and efficiently as possible with high accuracy.