Tiny B Modise Email & Phone Number

Rivonia, South Africa

• Generate Quotations based on identified sales Strategy & Infomation collected from client's requests.• Perform routine Sales Follow Ups as necessary and ongoin client needs.• Manage own targets and team targets• Fair distribution of leads to sales team• Maintaining client and supplier relationships• Re-look at past clients and establish relationships with them• Provide Direct Support to Sales Management in the outgoing development of existing and prospective clients, to insure that the department is able to meet its growth targets• Building relationships with technical staff to ensure good client relationships• Stock – ensure that most commonly ordered stock is available• Added value elements on quotes for clients• Compile and present Sales Report to management team

• Managed the daily operations of the Hotel including Conference Management, Housekeeping, Leadership & Training, Reservations, as well as other functions as assigned.• Managing different Departments of the Lodge, i.e. Front office, Food & Beverage, Housekeeping & Conference Facilities.•Deal with customer queries and complaints. •Monitored the performance of the Hotel operational teams.•Ensuring that the required profit margins are achieved for all departments in each financial period.•Assigned budgets to ensure that profitable goals for the Hotel were met.•Ensure departmental training and promotions, plus the maintenance of the highest professional standard. •Develop quality of care and hospitality essential for hotel business. (Brand Building).•Delegation of tasks to staff

Jhb

•Supervising and motivating staff members on duty•Daily stock taking and control •Promotions and marketing •Customer care and satisfaction•Cashing-Up and Banking

Johannesburg

Trainee managerWorked under the supervision of the Hotel General Manager.Assisting with the day to day hotel operation.

Btech Degree Hospitality Management, Management & Operations

Diploma Hospitality Management, Hospitality Management