Tionna Hertel Email & Phone Number

Ottawa, On, Ca

Brampton, Ontario, Canada

Represented the organization at multiple events and networking functions to build relationships within the industry and gain new recruits.Maintained an efficient office environment by managing incoming calls and emails, responding to inquiries promptly and keeping office operations smooth. Trained and certified new employees.Organized activities and engagement games for the day to ensure a positive environment and increase employment satisfaction.Supervised multiple rooms to ensure the safety of employees and satisfaction. Stepping in if help was needed.

Peterborough, Ontario, Canada

Provided exceptional service to guests by greeting them warmly, taking orders, and delivering food and beverages efficiently.Addressed customer inquiries and concerns promptly, ensuring a positive dining experience and handling complaints with professionalism.Prepared and served a variety of beverages, including cocktails, wines, and non-alcoholic drinks, according to standard recipes and customer preferences.Mixed and garnished drinks, adhering to safety and sanitation standards.Took accurate orders and communicated them to the kitchen and bar staff, ensuring timely and accurate delivery of food and drinks.Managed multiple tables and drink orders simultaneously, prioritizing tasks to meet customer needsMonitored and managed bar inventory, including ordering supplies and tracking usage to ensure adequate stock levels.Conducted regular inventory checks and reported discrepancies or shortages to management.

Provided one-on-one tutoring sessions to students in introductory and advanced biology courses, assisting with topics such as cell biology, genetics, ecology, and human anatomy.Developed customized study plans and learning materials to address students' specific needs and areas of difficulty, ensuring effective comprehension and retention of key concepts.Assisted with exam preparation by reviewing course materials, creating practice questions, and conducting mock quizzes to build student confidence and improve academic performance.Clarified complex biological concepts using various teaching techniques, including visual aids, analogies, and hands-on examples, to cater to different learning styles.Monitored and tracked student progress, providing regular feedback and adapting tutoring methods to improve understanding and address evolving needs.Created and reviewed biology practice problems and exercises to reinforce key concepts and assess students' grasp of the material.

Peterborough, Ontario, Canada

Created and implemented comprehensive social media strategies to increase brand awareness, engagement, and followers.Conducted market research to identify trends and opportunities for social media growth.Designed and produced engaging content, including graphics, videos, and written posts, tailored to different platforms (Facebook, Twitter, Instagram, LinkedIn, etc.).Managed content calendars to ensure timely and relevant posting, achieving a consistent brand voice across channels.Engaged with followers by responding to comments, messages, and reviews, fostering a positive and interactive community.Monitored social media conversations and trends, addressing concerns and leveraging opportunities for brand promotion.Built and maintained relationships with community leaders, partners, media, and other stakeholders to support outreach initiatives.Coordinated with internal teams and external partners to align outreach efforts with organizational goals.

Peterborough, Ontario, Canada

Created and executed comprehensive communication plans to enhance organizational visibility and support strategic goals.Designed and implemented educational initiatives and workshops, collaborating with educators and community partners.Organized events and presentations, reaching an audience of Z participants and receiving positive feedback.Created and implemented strategic communication plans to support organizational goals.Developed messaging strategies for various audiences.