Tiphiny Phanh Mark Email & Phone Number

Washington, United States

Scheduled and coordinated over 3,500 interviews ranging from phone screens to final round onsite interviews, managing up to 10 interviewers’ calendars per candidate and supporting two teams (Data Science, Product Analytics and AI Industry) reaching Meta’s hiring goals for 2021 and 2022 Designed and managed a tracking system for technical interview screens and Diversity and Inclusion (DEI) ambassador partnership batch days. This included: collaborating with cross-functional partners, presenting a powerpoint tutorial to 20 sourcers, improving and maintaining the batch day tracking system to ensure that it is up-to-date, sending calendar invites and setting up Zoom rooms, whiteboard (Excalidraw), and CoderPad linksHosted 16 DEI batch days for ~80 candidates in 2 months, scheduled screens for EMEA candidatesTotal favorable candidate experience score of 94% with 100% in attentiveness and overall satisfaction in post screen and post full-loop surveysImproved team engagement, culture, and morale by hosting coordinator collective meetings, live streams, and virtual happy hours for holidays, birthdays and work anniversaries

San Francisco, California

Served as primary liaison between Medical Director, providers, administrative staff, direct manager, upper management in promoting team efforts and mutual understandingCollaborated with the District Supply Chain Lead to manage all office and medical inventory and improved cost efficiency and reduced waste. This includes: purchasing, tracking, and receiving supplies, stocking, quality control, submitting weekly and monthly countsTrained and on boarded over 10 administrative assistants on front desk tasks and phone etiquette Developed strategic plans and established standard workflow for a fast paced primary care clinic with high patient volume, as well as the pediatric respiratory care clinic during COVID-19 pandemic, to simplify systems and reduce paperworkManaged all on-site meetings with vendors, contractors, and visitorsScheduled up to 30 patient appointments, responded to over 50 messages and emails, and handled up to 50 calls per day Checked in over 70 lab walk-ins and 70-90 appointments per day whilst verifying health insurance, answering any questions, and handling any support issues at front deskOrganized entire office space and inventory room to provide an effective work environment for the teamPlanned provider clinical rounds, travel, entertainment and related expenses to achieve essential organizational goal

San Francisco Bay Area

Prepared and served average of 50 drinks per dayCollaborated with CEO and established clear and meaningful criteria or standards for effective team performanceOnboarded and trained new team members with positive reinforcement, setting realistic goals, and maximizing personal strengthsOpened and closed shop. This includes: handling cash and deposits, inventory

San Francisco Bay Area

San Francisco Bay Area

Organized and maintained cleanliness in camp kitchen and field

San Francisco Bay Area

Oversaw and maintained museum during special events and after hoursClosed museum

San Francisco Bay Area

Prepared and served meals to older individuals in timely manner, managed and maintained kitchen and dining hall

Bachelor'S Degree, Public Health

Minor, Child And Adolescent Development