Eric Tippite Email & Phone Number

West Midlands, England, United Kingdom

Providing professional compliance services to the financial services intermediaries

Milton Keynes, United Kingdom

Responsible for ensuring fit for purpose operational compliance for the Customer Operations in respect of both FCA and FLA requirements.

Potters Bar

Leading the program Training & Communication function for a range of regulatory project initiatives (including GDPR, IDD, SMCR) to ensure fit for purpose internal communication and training as well as external communications with customers and business partners

London, United Kingdom

Responsible for designing the structure of the Personal Information Management Framework including:• Drafting & delivering effective corporate policies• Design the BAU operating model • Providing appropriate advice & guidance• Developing bespoke GDPR communication & training across the business to enhance understanding of privacy risks and compliance standards

National

Responsible for leading a team of specialist trainers in the design and delivery of the training and development strategy and solutions for the multi-channel sales function of this leading Private Medical Insurance organisation.

London, United Kingdom

Responsible for driving the Learning & Development strategy as well as colleague communications and change management. This includes leading virtual teams across the globe in educating and uplifting capability as well as embedding new toolkits and practices with a focus on colleague and customer centricity. It also involves leading a global trainer focus group to share best practice and drive new initiatives as well as leading the creation of a compelling career path framework including reward and recognition principles. Critical to the role has been the fast design and delivery of a wide range of re-usable, self-sustaining training and communication solutions that are simple, easy to translate and supported by an outcome focussed methodology to measure or assess success.

London, United Kingdom

A dual role as both TCF (Treating Customers Fairly) officer for the whole UK business and the Regulatory Governance Manager for its UK consumer division. In this dual role I was responsible for driving the continued embedding of TCF and Customer Conduct throughout the whole UK operation whilst simultaneously ensuring the UK consumer function met all its regulatory responsibilities. This included management and oversight of the financial promotions approval team, a local complaints handling and Quality Assurance Team and the consumer risk management controls.

London, United Kingdom

Managing the training and compliance of the Divisional Field Force within industry regulations. This included producing fit for purpose sales scripts, designing and delivering all relevant agent and manager training programs within a formalised T&C scheme and managing a team of field based auditors to ensure the high standards trained were maintained in the front line.

London, United Kingdom

A senior divisional manager and integral to the evolution and success of this unique part of AIG’s business, controlling a $60m retail insurance book sold via worksite marketing. Over the years, my duties and responsibilities touched all aspects of this business including business development (both business to business and business to consumer), major account management, product development, key project management and developing the Division’s Flex Benefits and customer retention strategy.This included business-to-business client development as well as direct business-to-consumer sales made on a face-to-face basis.

London, United Kingdom

A work from home sales role in the Personal Lines Broker Division where I quickly adapted and worked my way up from Account Exec to Senior Account Exec and eventually National Sales Account Manager, thereby reaching the most senior sales grade possible in 4 years and becoming the most promoted salesman in the Division.

London, United Kingdom

Regional Training Adviser responsible for providing a professional training and development service to managers and staff in the London Personal Lines region where I was the First Training Adviser in the country to be promoted to senior grade. Regional office closure in 1991 prompted a change in career path.

London, United Kingdom

I joined Sun Alliance after finishing my post-graduate education and began in their personal lines underwriting dept working my way up to senior claims handler by April 1988 and then Regional Training Adviser in 1989.

Post Graduate Certificate In Education, Economics & Social Studies, Merit Pass

Activities and Societies: Football Team and Drama SocietyPost Graduate Certificate in Education - (Teaching Diploma) Economics & Social.

Ba Hons, Economics, Upper Second

Activities and Societies: Football team and Drama SocietyEconomics Graduate