Tipu Sultan Khan Email & Phone Number
Who is Tipu Sultan Khan? Overview
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Tipu Sultan Khan is listed as immediate joiner || Network Support Engineer || Desktop Support Engineer || Routing & Switching || CCNA Certified based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Tipu Sultan Khan.
Tipu Sultan Khan previously worked as Network Support Engineer at Idc Technologies, Inc.. Tipu Sultan Khan holds Bachelor'S Degree, Computer Science, A from Maulana Abul Kalam Azad University Of Technology, West Bengal Formerly Wbut.
About Tipu Sultan Khan
Network Troubleshooting: Expert in identifying and resolving network connectivity issues quickly and effectively.Technical Support: Proficient in providing support through various channels, including phone, email, and remote access, ensuring high customer satisfaction.Network Configuration: Experienced in setting up and configuring network devices such as routers, switches, and firewalls.Documentation: Skilled in maintaining detailed records of network issues, resolutions, and overall performance.Communication: Capable of translating complex technical information into easy-to-understand language for non-technical users.Achievements:Enhanced Network Efficiency: Played a key role in implementing network monitoring systems that reduced average downtime by 30%.Customer Satisfaction: Maintained a high customer satisfaction rating through prompt and effective issue resolution.Certifications: Achieved certifications such as CCNA (Cisco Certified Network Associate), which have deepened my knowledge and skills in network support.Previous Job Experience:Network Support L1 at [IDC Technologies]: Managed daily network support operations, monitored performance, troubleshot issues, and assisted in network upgrades and maintenance.Provided first-line support for network, hardware, and software issues, contributing to a significant reduction in unresolved tickets.
Tipu Sultan Khan work experience
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Network Support EngineerIn my role as a Network Support L1, I was responsible for troubleshooting and maintaining network systems, including configuring L2 switches, VLAN changes, and port trunking. I monitored network performance, resolved issues, and ensured adherence to SLAs.I gained expertise in Cisco routers, LAN switching, TCP/IP, DHCP, DNS, VPNs, and various network monitoring tools. My work also involved managing network hardware like Ruckus, Fortinet, and Aruba ClearPass, as well as providing help desk support and IT documentation.Key skills: Network Troubleshooting, Cisco Routers, VLAN Configuration, TCP/IP, VPN, Ruckus, Fortinet, Aruba ClearPass, IT Support, Documentation.
Tipu Sultan Khan education
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What is Tipu Sultan Khan's role at their current company?
Tipu Sultan Khan is listed as immediate joiner || Network Support Engineer || Desktop Support Engineer || Routing & Switching || CCNA Certified.
Where is Tipu Sultan Khan based?
Tipu Sultan Khan is based in Mumbai, Maharashtra, India.
What companies has Tipu Sultan Khan worked for?
Tipu Sultan Khan has worked for Idc Technologies, Inc..
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What schools did Tipu Sultan Khan attend?
Tipu Sultan Khan holds Bachelor'S Degree, Computer Science, A from Maulana Abul Kalam Azad University Of Technology, West Bengal Formerly Wbut.
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