Tine M. Ramberg Email & Phone Number

Oslo, Norway

Responsible for maintaining and developing the relationship between the Customer and Puzzel with a close cooperation between various functions i.e. the customer, Puzzel's commercial team as well as Puzzel's technical teams. Responsible for reporting and technical governance, overseeing projects and ensure SLA adherence towards the customer.

Oslo Area, Norway

Responsible for a portfolio of Puzzel’s named and large customers Maintain and develop good relationships with customersInitiate and lead activities that contribute to growth and profitability for both customers and Puzzel Develop action plans with the customers to make sure they have the optimal solutionUnderstand customer needs and be a sparring partner Carry out activities such as seminars and presentationsContribute and be responsible for deliveries of Bids and… Show more Responsible for a portfolio of Puzzel’s named and large customers Maintain and develop good relationships with customersInitiate and lead activities that contribute to growth and profitability for both customers and Puzzel Develop action plans with the customers to make sure they have the optimal solutionUnderstand customer needs and be a sparring partner Carry out activities such as seminars and presentationsContribute and be responsible for deliveries of Bids and tenders including negotiationsBudget responsibilityResponsibility for increasing the value of existing portfolio through sales of Puzzel software with associated servicesPuzzel is the leading European provider of cloud contact centre solutions. Every day, more than 1,100 organizations across 40 countries use our software to deliver smart customer experiences, blending the powers of people and technology to serve customers efficiently, effectively and with empathy. With 20+ years of experience in the industry, Puzzel is the CCaaS provider organizations trust when every moment matters. Show less

Oslo Area, Norway

Intelecom Group AS is a Norwegian company with subsidiaries in the UK, Norway, Sweden and Denmark with over 200 employees working with design, development, support and selling innovative contact centre solutions. Intelecom Group was sold to NetNordic in 2017. Intelecom established in 2017 a new company, Puzzel AS, that combines the group’s contact centre, mobile messaging and payments solutions to support growing customer demand in rapidly changing communication environments. I… Show more Intelecom Group AS is a Norwegian company with subsidiaries in the UK, Norway, Sweden and Denmark with over 200 employees working with design, development, support and selling innovative contact centre solutions. Intelecom Group was sold to NetNordic in 2017. Intelecom established in 2017 a new company, Puzzel AS, that combines the group’s contact centre, mobile messaging and payments solutions to support growing customer demand in rapidly changing communication environments. I am working with Intelecom Connect that is our multi-channel cloud-based contact centre solution. Connect delivers enterprise-grade telephony, email, SMS, web chat and social media enquiries simultaneously to over 15,000 agents worldwide. With Connect’s highly flexible features, we support contact centres with just a few agents, up to centres employing several thousand agents. Show less

Oslo, Oslo, Norge

Working with large public and private accounts and partners. TDC is a leading provider of communications solutions. We have developed from a traditional provider of landline and mobile services into a Nordic provider of modern communications and have solutions today which look ahead – a broad Nordic portfolio of integrated communications solutions. Based on this some of TDCs and mine specialties is: SaaS solutions, Network, Ethernet VPN, Internet, IP telephony, Landline telephony, Mobile… Show more Working with large public and private accounts and partners. TDC is a leading provider of communications solutions. We have developed from a traditional provider of landline and mobile services into a Nordic provider of modern communications and have solutions today which look ahead – a broad Nordic portfolio of integrated communications solutions. Based on this some of TDCs and mine specialties is: SaaS solutions, Network, Ethernet VPN, Internet, IP telephony, Landline telephony, Mobile telephony, Mobility and Hosting. Show less

Prosjektledelse 1

Economics, Psycology

Activities and Societies: DKSF, NKSF, Moderat gruppe, DNS, Studentrådet, Studenttinget, Studenttingets arbeidsutvalg

Education record