Tirso Oliveira Email & Phone Number

Parma, Emília-Romanha, Itália

Support Manager – Italy (Permanent contract): Currently, I manage parts of the infrastructure and provide advanced technical support for Moodle LMS solutions, focusing on scalability, reliability, and performance optimization.- Deployment and portal configuration: I execute the deployment of Moodle instances from scratch, configuring the architecture according to client needs and integrating modules to optimize the user experience.- Development and management of e-learning solutions: I design and manage customized courses on e-learning platforms, ensuring an intuitive UX/UI consistent with educational requirements.- Data integration and PowerBI dashboard creation: I integrate complex datasets from heterogeneous sources (including Moodle) into interactive dashboards on PowerBI, providing real-time KPIs and strategic insights.- Custom development and PHP plugins: I write and deploy custom plugins using PHP programming, enhancing the modularity and customization of the platform.- Database management and SQL optimization: I utilize advanced SQL queries for managing and analyzing large volumes of data, implementing backup strategies and resolving data migration issues.- Training and technical consulting: I provide technical training to international clients, implementing tailored solutions and optimizing the performance of e-learning platforms.- Enterprise system integration: I manage complex integrations between Moodle LMS and enterprise systems (e.g., ERP, CRM), ensuring continuous and secure data flow.- Team collaboration and problem solving: I work with the technical support team, handling an average of 40 tickets daily through a ticketing system, resolving large-scale issues with a data-driven approach.- Technical soft skills: I have developed excellent communication skills, essential for translating technical requirements into scalable IT solutions, ensuring optimal customer success.

Noceto, Emília-Romanha, Itália

IT and Marketing Consultant: As a freelancer with Virtus Depot, I started a consulting business, obtaining a VAT number and acquiring over 10 business clients with on-site maintenance contracts within three years.I am passionate about my work, and with over twenty years of experience, I have leveraged my skills in IT, communication, and marketing. My core values are respect, collaboration, and reliability.- IT Support and Cybersecurity Services: I provided comprehensive services, including hardware and software repairs, optimization of wired and wireless networks, and installation and configuration of NAS, firewalls, and authentication servers. Additionally, I conducted cybersecurity training sessions and offered helpdesk support both on-site and remotely via TeamViewer.- Website Development: I developed websites on platforms such as WordPress and Joomla, managing everything from domain registration to DNS, server, and email configuration. I also handled graphic layouts and, when necessary, customized plugins or developed tailored solutions using PHP, Bootstrap, MySQL, and Python.- SEO Optimization and Digital Marketing: Leveraging my marketing background, I offered competitive services, including SEO optimization, Google Analytics setup, and submissions to search engines like Google, Bing, and Yahoo. I also devised promotional strategies on Google AdWords, Facebook, and Instagram.- Marketing Campaign Automation: I created automated newsletter campaigns using MailChimp and designed sales funnels to improve client outcomes.This evolution in my IT career has enriched my technical skills and allowed my clients to benefit from integrated and innovative solutions that met their specific needs.

Cuiabá Area, Brazil

Cuiabá Area, Brazil

The main roles attributed to this job are evaluation and of performance measurement of the sales team, which is responsible to deliver products fitted to the client's needs. Market analysis also are important part of the role, providing management with useful information about new products development, customer behavior and competition analysis.SESI is a private entity maintained and managed by the industry. It was created to promote the quality of life of the employees and their dependents. Its activities include providing services in education, work safety, health, leisure, culture, nourishment and promotion of citizenship. SESI is present in all 26 Brazilian states, plus Distrito Federal (Federal District).

Belgium, Hong Kong, Tokio

Responsible for all marketing activities, across all vertical markets in APAC.Boost marketing activities; enhance brand and technology awareness in China.Set up, manage and co-ordinate trade shows, advertising programs, PR and other marketing activities in the region.Manage Chinese Marketing staff.Responsible for the local websites and able to turn it into a lead generating tool.Support local distributors and channel partners with marketing needs.Co-ordinate marketing activities with colleagues in Japan, China Belgium and Brazil.Determine the marketing mix and programs that provide the best return on investment.Develop and track metrics to measure the progress & impact of the marketing programs.Produces an annual and quarterly budget for approval by Managing Director.Work closely together with the sales team

Uberlândia, Mg, Brazil

IT Consultant, RM Sistemas Analist

Uberlândia, Mg, Brazil

During that time I have developed presentations to help classes, like early flash animations, powerpoint presentations and other digital tools, infographics, small video editing all by request of the teachers to improve students interest in difficult topics, like physics, math and philosophy.

Laurea Triennale, Ingegneria Delle Tecnologie Informatiche, In Progress.

The Degree Course in Information Systems Engineering aims to train engineers with solid methodological and operational skills, able.

Bachelor, Advertising And Marketing

Formação Em Psc - Professional & Self Coaching, Business Coaching

Business coaching is the art of helping individuals and businesses become more productive by removing their obstacles to peak performance.

Dropped, Mechanical Engeneering

Activities and Societies: AutoCad Teacher, Basic IT classes monitor, Treasurer of the Student's Association