• Accertify is basically the fraud detection and prevention wing of American Express which works following the FCRA guidelines. • Primarily worked on three clients: EasyJet, Frontier Airlines & Spirit Airways.• We receive high risk transactions (PNR) from the clients itself which we used to work using AMEX’s proprietary software i.e., INTERCEPTAS for account maintenance purpose.• We do end-to-end transaction monitoring in-order to determine whether the PNR belongs to a genuine client or a fraudster by going through clients Debit Card and Credit Card historical patterns. • On a daily basis agents were expected to work on critical PNR accounts while maintaining an average accuracy over 95% and minimum number of escalations from the state side. • We as a team work on Fraud Escalation, Lost/Stolen Debit and Credit Cards, Stop Payment requests, ACH, Account Maintenance and DCN.

• Bankruptcy Doc IntakePrimary responsibility was closure of bankruptcy cases. Received court documents from US bankruptcy court and after reviewing the document provided closure ensuring that it is in compliance with US government policies and regulations.• VISA Fraud (KYC and CDD)Supported the fraud investigation department (Credit Fraud), primary responsibility was to conduct thorough investigation of suspected fraudulent activities, including reviewing transactional data, customer information which includes a detailed researched CDD and EDD through internal and external systems.Conduct through research for payment screening filtering for Sanctions, PEP’s and adverse media.

Outlook magazine is one of the leading magazine brands of India. It comes directly from the hose of Rajan Raheja groups who also own Prism Johnson, Exide Industries, Supreme petrochems etc. The outlook is the most selling premium magazine in India.