Tisa Pfefer Email & Phone Number

Ontario, Canada

As Director of Acquiring Products at PayFacto, I drive the strategy, development, and management of our payment acquiring solutions and our internal ERP tools. This includes product lifecycle management, from requirements and design to execution, ensuring our products meet the evolving needs of merchants, partners and internal operations. I work.

Ontario, Canada

Responsible for creating the vision and ensuring execution of onboarding platform roadmaps

Ontario, Canada

Guelph, Ontario, Canada

• Think of me as our HR IT go-to & quality control!
• Reporting to the VP, Human Resources, I am responsible for building and maintaining our HR department's processes, tools, and ensuring top quality governance of the same. This includes leading projects such as the.
• Responsible for leading full-cycle North American payroll for a company of 260 employees with employees located in Quebec, Ontario, New Brunswick, Nova Scotia, Alberta, Washington, Vermont, Florida, Alabama, as well as.
• Prior Position with Posera Ltd – Human Resources Manager (department of 1) for a global employer in Canada, USA, France, and UK. Reporting to the CEO, responsible for all aspects of Global HR Management and North.

London, Canada Area

As Manager and department of one, I was the HR lead reporting to 2 members of the C-suite and the VP of Finance across my tenure, and was responsible for all aspects of HR, with some stretch projects including building an internal HRIS using MS Access and creating Excel spreadsheets to simplify processes such as quarterly sales commission calculations..

Orangeville, ON

• In business since 1968, Pinehurst is an award-winning manufacturer of custom store fixtures for retail outlets, the food and hospitality industry, and other display markets.
• Reporting to the VP, Sales, responsible for all aspects of Human Resources for a unionized furniture manufacturer of 100-200. My greatest accomplishment here was reviewing and standardizing all policies, and creating.
• Ensuring compliance with the current collective agreement between the company and the union; including negotiation of the collective agreement in November 2016.
• Processing grievances and preparing evidence for arbitration (March 2017). Frequent interfacing with Union reps and lawyers.
• Health and Safety program management; JHSC administration, workplace inspections and investigations with respect to the OHSA, fire safety, MSDS/SDS
• Recruitment and selection, orientation and onboarding. Ensuring compliance with current legislation and employment standards; new policies written and implemented including employee training, forms, and procedures

Guelph, ON

• WSIB, Short Term and Long Term Disability Claims management and employee leave administration.
• Attendance management and corrective counselling.
• Coordinating recruitment (some positions located in the USA) for all departments using Indeed and an applicant tracking system for hourly, salaried, and skilled positions.
• Coordinating facility training – developed training matrix, training calendar, training effectiveness measures, a training cost tracker, and linked production schedule to versatility chart for company of 800.
• Managing the facility security system using Integra 32 Software.
• Administration of Green Shield health benefits, pension and RRSP through Manulife, and optional benefits through Sunlife.

Bachelor Of Arts (B.A.), Philosophy

Human Resources Certification, Human Resources

High School Diploma, Ossd