Tim Schwartz Email & Phone Number

Tokyo, Jp

Newport Beach, California, Us

New York, Ny, Us

Consult with clients in a range of industries, offering subject matter expertise and thought leadership on various enterprise technologies

New York, Ny, Us

Empower client companies with expert insights on business-critical technologies, leveraging personal success stories to illustrate how technical innovations can help companies overcome obstacles and build for the future while optimizing the relationship between people, process and technology.

Greenwich, Ct, Us

Evangelize a forward-focused approach to digital transformation while creating an organizational culture of innovation through a focus on strategy, advocacy, process, user experience, community, continuous improvement, and data-driven decisions.• Orchestrated $6 million portfolio of digital transformation, infrastructure and capital projects.• Lead IT department in supporting 400+ individuals with thousands of software accounts, and 700 devices.• Achieved 100% adoption rate of core productivity suite of software.• Realized 50% savings in $450,000 annual technology and capital expenditure budgets.• Shortened sales cycle to achieve $1 million ARR by 87% through digital contract renewal workflow.• Grew customer base by 150% over 5 years through innovative programming, groundbreaking marketing, and capital construction projects.• Earned 99% customer support rating for team usage of Zendesk ticketing system.• Published 100+ internal and external standard operating procedure documents.• Reduced server room footprint through cloud-based access control system.• Implemented 10-year email archiving and discovery compliance policy.• Negotiated 98% and 69% discounts with two well-known Silicon Valley SaaS vendors.

Tokyo, Kanto, Jp

Championed an innovative approach to multi-platform system administration, business analysis, technical support, and data monitoring—promoting optimal efficiency and performance of the organization’s in-house global creative & marketing agency.• Delivered cutting-edge technical advancements, including implementation of the company’s first-ever font server to manage font licensing, installation of a new video conferencing system, and deployment of a SaaS billing solution.• Administered and provided training on the organization’s digital asset management solution, XINET.

I founded this consulting firm to assist small businesses, schools, and individuals on a wide range of technology projects. Blending my tech background with my experience as a teacher, I worked closely with clients to provide education on their options (tailoring my communication style to their technical knowledge), offer recommendations for technologies aligned with their needs, and subsequently complete the installation. As a scrappy start-up, I had the opportunity to test various approaches to marketing, business development, and operations management, including:♦ Instituted a new phone order system that directly delivered orders to the factory for production, improving the customer experience.♦ Significantly improved client prospecting and acquisition through highly effective marketing and an optimized website.

I opened and solely managed this school, deftly serving as administrator and teacher while managing business development. Though tremendously challenging, I thrived in this capacity where I could combine my strengths as educator and executive, working tirelessly to engage and inspire students while exploring various avenues for generating awareness and attracting new students.In this role, I had the opportunity to:♦ Manage all aspects of establishing and growing the business, from building the website and designing marketing materials to developing curriculum and administering the school’s finances.♦ Test out cutting-edge strategies, such as content marketing before it was prevalent in the field.

Contributed articles on language, culture, technology as well as book reviews.

Improved and maintained numerous company websites. Fashioned print ads for newspapers and magazines as well a media library for archived materials. Synced local and production servers and databases.■ Key member in crucial and successful conversion of two company sites which improved download speeds and made for easier editing of content. ■ Piloted project that increased traffic to sites that lead to sites ranking within top five search result for major search engines.

Generated in-house curriculum and designed an EFL textbook and CD-ROM from scratch.■ Assisted in a national review on behalf on Ministry of Education concerning the use of Internet video chat technology to teach English to primary school students.

Master Of Arts (M.A.), Japanese Pedagogy

Bachelor Of Arts (B.A.), Cultural Anthropology