Relationship building Director with in-depth experience in leadership, customer service and project management. Demonstrated success communicating across all department levels. Strong qualifications in facilitating, organization and planning skills. Effective communicator, leader, self-motivator and problem solver known for building collaborative teams that surpass goals. Recognized talents for building relationships, motivating others and managing multiple priorities. ► CUSTOMER FOCUSED STRATEGIES: Provide organization and leadership to the coordination of a customer-focused strategy for team members, patients and guest relations by developing guidelines for continuity of service. ► EDUCATION SUPPORT: Facilitate training for leaders, team members and volunteers to achieve consistency in service throughout the organization.► MEETING AND EVENT COORDINATION: Coordinate frequent meetings and events, organize all logistics, select a site, confirm facility arrangements, and manage food distribution, prepared materials and PowerPoint.Core Strengths in:• Meeting and Event Coordination • Internal Coach • Problem Solving • Measuring Progress• Project Coordination / Implementation• FacilitatorPROFESSIONAL DEVELOPMENTInternal Coach Training - Indiana University HealthEmergence ECI Leadership AcademySimpler Lean Training – Bronze levelStuderGroup: Taking your Organization to the Next LevelSturerGroup: What is Right in Health CareNational Research Corporation SymposiumPress Ganey SymposiumCONTACT INFORMATION tishagierhart@gmail.com