Tish Guel Email & Phone Number

Iowa City, Ia, Us

Iowa City, Iowa, United States

Univeristy Of Central Arkansas

Responsible for managing a variety of accounts receivable-based activity via email, telephone, and fax. Performs reconciliations for assigned accounts to maintain accuracy. Interfaces with Sales, Operations and Finance departments to resolve billing, collection and credit issues. Communicates via email, letters and phone conversations with customers concerning account status. Reconciles account status using invoicing and payment activity analysis. Reconciles refund status using invoicing, payment, adjustment and receipt write off activity. Review pending adjustment requests for accuracy and adherence to current policy standards. Researches and reconciles misapplied payments. Respond to invoice / statement requests. Assist Collections floor and Credit department as needed. Assist with metric gathering as needed. Special projects and other duties as assigned or requested.

Greenbrier, Arkansas, United States

Provide customer service by acknowledging the customers to help identify needs and assist with purchasing decisions; locating merchandise; resolving customer issues and concerns while maintaining a safe shopping environment. Fulfill customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up; making appropriate product substitutions and consulting with the customer as needed to ensure satisfaction; and following up on out-of-stock merchandise. Cross-trained with ability to assist with stocking and rotating general merchandise and frozen foods, preparation and production of fresh foods provided by deli/bakery, properly stocking, labeling, and rotating fresh produce, dairy and meat, as well as assisting maintenance with spill and accident clean-up as needed.

Conway, Arkansas, United States

Corpus Christi, Texas

Responsible for all Front Desk Manager duties, overseeing all front desk operations: training all employees on Hilton, Hampton, and property specific policies and procedures, ensuring accuracy of all reservations, ensure accuracy of billing for all reservations, negotiating group rates and contracts, negotiating rates and contracts for meeting space rentals. Additional responsibilities include: Staying current and knowledgeable of all Hampton brand standards, purchasing and maintaining inventory for hotel suite shop, purchasing supplies for housekeeping, kitchen, and maintenance for daily tasks, ordering front office supplies, scheduling repair and maintenance with outside companies/vendors.

Corpus Christi, Texas

Responsible for greeting guests in a positive and friendly manner, making and managing reservations, correcting any billing issues, maintaining a $300 cash drawer, promptly addressing and resolving guest complaints, providing information about the area, arranging transportation, coordinating with other departments and managers to keep every department informed, perform Night Audit as needed, Assist General Manager with running and maintaining Hilton and Hampton required reports.

Richardson, Texas

Supervised all housekeeping employees, had the authority to hire or discharge, planed and assigned work assignments, responsible for training new department employees, inspected rooms for quality and reported to necessary departments for rental or repair, inventoried and ordered supplies, responsible for department budget and budget control.

Richardson, Texas

Responsible for greeting guests in a positive and friendly manner, making and managing reservations, correcting any billing issues, maintaining a $300 cash drawer, promptly addressing and resolving guest complaints, providing information about the area, arranging transportation, coordinating with other departments and managers to keep every department informed, performed Night Audit as needed, assisted in new hire training.