I am a passionate and results-driven Business Support Analyst with over 4 years of experience in transforming data into actionable insights that drive business efficiency and decision-making. My expertise spans across data analysis, process improvement, and financial reporting, with a strong focus on utilizing tools like SQL, Power BI, and Excel to develop meaningful visualizations and reports.Currently based in London, UK, I have a proven track record of delivering operational improvements through data-driven solutions, including a 20% boost in IT support efficiency and significant cost savings in previous roles. I am excited about the opportunity to apply my skills to support businesses in achieving their goals, especially in projects that align with sustainability and ecological transformation efforts.🔹 Career Highlights:★ 22% operational efficiency improvement through root cause analysis and proactive solutions using SQL and Power BI.★ Developed automated Power BI dashboards that boosted IT support efficiency by 20%.★ Led a team of 13 analysts, optimizing asset management, reducing discrepancies by 25%.★ Achieved £200,000 in annual cost savings by automating financial reporting and procurement dashboards.★ Implemented Agile practices, improving project turnaround times by 40%.🔹 Areas of Expertise:• Data Analysis & Visualization (SQL, Power BI, Excel)• Process Optimization & Automation• Financial Reporting & KPI Tracking• Project Management (Agile/Lean)• Stakeholder Engagement & Communication• Performance Monitoring & Troubleshooting🔹 Key Strengths:• Advanced SQL and Power BI for complex data analysis and reporting• Strong background in process optimization, project management, and stakeholder engagement• Skilled in creating automated dashboards and reports to track KPIs and performance metrics• Financial reporting expertise with a focus on delivering measurable cost savingsI hold a Master’s in Business Analytics and Big Data from the University of Liverpool and am always eager to stay at the forefront of industry trends through ongoing learning and certifications.📌 Open to exciting Data Analyst opportunities across the UK.