Titania (Tan) B. Cross, Pe Email & Phone Number

A strategic partner to the Chief Operating Officer (COO) to help drive critical initiatives and deliverables across the organization. Identifies, prioritizes, plans, and executes initiatives and projects led by the Office of the Chief Operating Officer (OCOO), often in conjunction with functional leads of Human Resources, Finance, Technology, and Strategic Oversight, and support the COO in directing, coordinating, and administering the operations of OCOO. Manages and facilitates key processes, systems, and tools to drive process improvement, while ensuring the continuous alignment of new initiatives with the priorities of the Board. •Provide leadership and support to all functions within the COO by providing overall strategic direction. Partners with leadership to monitor, prioritize and manage resource utilization/budget effectively upholding initiatives that correspond to the mission, vision, and strategic plan of the organization. Develop key OCOO performance metrics related to effective management, implementation, and reporting of office operations.•Develop best practice process management to ensure alignment of all functions. Facilitate business case development, functional analysis, prioritization, and daily operations across the office. Identify and apply tools/technology designed to increase efficacy, efficiency, and collaboration. Continuously drive improvements and change management. Support process excellence, problem solving, and value creation to drive required outcomes. Recommend and implement changes that result from lessons learned or best practices.•Partner with functional leaders to collaborate effectively with PCAOB divisions and offices. Advise and support enterprise-focused communications.•Provide strategic leadership for Facilities and Operations. Oversee the PCAOB's overall real estate/property/physical space strategy. Support Crisis Management including business continuity planning, disaster recovery, and employee safety activities.

Washington D.C. Metro Area

Responsible for directing, managing & operating leased real estate, space planning, facilities maintenance & operations, event planning & support, safety security protocols, & emergency planning & management for a multiple regional site portfolio in the continental US. • Defines & uses metrics and protocols for deciding space requirement for the organization. Negotiates & manages new/renewal leases for the entire organizational portfolio. Collaborates with brokers & real estate professionals nationally and regionally. Directs & manages design, renovation & construction projects based on requirements & discussions with relevant organizational programmatic leadership. Oversees the financial aspects of all construction projects, including the use of any organizational budgeted capital improvement funding or tenant improvement allowance incentives.• Directs & manages full-time equivalents & contract staff supporting the Facilities and Operation Department at all regional sites. Oversees all facilities & safety/security management & operations. Ensures facilities & safety/security maintenance & operations at each property are standardized with written procedures & protocols. Identifies cost savings opportunities were applicable. Directs the organizations space planning & management initiatives. Directs & manages all facilities related emergency planning & management for the organization. Develops & manages the Office of Chief Operating Office business continuity plans. Plans & executes organizational internal & external events. • Directs & manages facilities, safety/security, & event planning related acquisitions & vendor programs. Prepares & manages the annual facilities, safety/security operating, events & capital improvement budgets (approximately $25M annually). • Collaborates & communicates with senior & executive leadership on real estate & facilities management/operations, safety/ security, & events planning strategy. Supports the Chief Operating Officer.

City Of Alexandria

Directed the day-to-day facilities planning, management, and maintenance operations of the Department of General Services.• Defined and used metrics and protocols for deciding space requirement for city departments. Negotiated new/renew building leases as required. Collaborated with brokers and real estate professionals for city leased property.• Directed and managed full-time equivalents and contract staff supporting the department. Directed the management of building and equipment operations, maintenance, repair, and minor renovation/construction for over 100 city owned and leased buildings and structures. Ensured facilities maintenance and operations were standardized with written procedures and protocols. Identified cost savings opportunities were applicable. Managed energy conservation activities for the city. • Developed Capital Improvement Projects (CIP) and Capital Facilities Maintenance program. Oversaw the initial development of design and estimates through construction management.

Washington D.C. Metro Area

Provided strategic level planning, management, guidance, and engineering and design oversight of new infrastructure for a $20 billion construction program planned for allocation over 15-20 years.• Managed planning, policy, and procedural requirements as well as provided engineering and design oversight for base master planning, utility road infrastructure, environmental, NEPA, and cultural resources compliance, program planning and construction financial support.• Performed expert analytical, administrative, functional, and technical duties that affected and supported multi-year budget planning, programming and executions, formulations, justifications, and program reviews that included analysis and resource editing of current and new construction programs and projects relative to USMC installations. • Directed and developed methods and procedures for improving operational efficiency and workforce utilization. Reviewed department objectives. Prepared technical and administrative reports.

Washington D.C. Metro Area

Managed, facilitated, and planned medical military construction and repair programs for direct and indirect systems providing healthcare at all United States Naval Medical facilities to all beneficiaries. • Independently directed and assisted in the formulation of medical shore facilities management requirements and programs, planning, programming and budget execution processes for the development and review of medical military construction and repair projects.• Participated in quarterly and annual program reviews or at other frequencies as required by the executive leadership. • Coordinated with agencies and organizations throughout the Department of the Navy, with other military services medical staff members, and with staff members internal and external to the Department of Defense, when necessary.• Assisted in the preparation of comments and reports for submission to auditing agencies and organizations and to Congressional committees on behalf of noted deficiencies as required.• Directed and managed full-time equivalents and contract staff supporting the department.

Washington D.C. Metro Area

Directed and administered public works and utilities programs at five prominent naval bases in the National Capital Area (the Former National Naval Medical Center Bethesda, Naval Support Activities Arlington, Potomac Annex, Naval Observatory and Carderock).• Provided engineering supervision and direction to the staff of the publics works department. Supervised and participated in facilities planning, design, construction, maintenance, repair and administration, facility maintenance and repair with a plant replacement value of approximately $1.4B. • Provided for installation and maintenance of public utilities and transportation services.• Conducted inspections of facilities and projects for conformance to industry safety, maintenance and naval regulations.• Managed an approximately $15M annual facilities management budget including operation and maintenance dollars covering various base operating services. • Directed and managed full-time equivalents and contract staff supporting the department.• Maintained liaison between public works customers and other departments in regard to public works matters.

Washington D.C. Metro Area

Department of Defense Base Realignment and Closure (BRAC) 2005 Facilities Management Analyst. Directed and developed methods and procedures for improving operational efficiency and workforce utilization in naval activities. Reviewed department objectives. Established job standards through time studies, analytical estimating, and synthesis. Recommendations estimates to save the Navy $2B over 20 years. Prepared technical manuals and reports.

Guam

Public Works Operations Officer/Contracting Officer for an approximately $350M Base Operating Support Contract (BOSC). Awarded and administered designs, construction, alternation and maintenance contracts for the Department of Defense and other federal agencies on Guam. Provided program management, administration and contract support for one of the most complex BOSC in the Navy at the time. This BOSC provided 18 services such as infrastructure management, operational wharf support, ordnance movements and logistics to including but not limited to childcare and morale welfare and recreation support. Chaired several BOSC process improvement teams including transportation and maintenance support as well as strategic planning. Facilitated the assignment of funding amounts of the fixed price portion of the contract over 18 customers significantly streamlining the funding process; lead the negotiations for additional ship and typhoon recovery services to 16 of the 18 annexes on the contract; orchestrated major revisions to the BOSC Award Fee Plan reducing planning time, quantifying metrics, and improving the award board process.

Norfolk, Virginia Area

Medical Facilities Management Department Head managing approximately four civilians and seven military at the Naval Medical Center in Portsmouth, VA. Provided engineering supervision and direction to the shop forces of the public works department center at a major medical facility. Coordinated the self help, recycling, recurring, deferred and preventative maintenance activities as well as maintenance and renovation projects, transportation, work request generation, trouble desk management, warranty deficiencies programs and utilities functions of the facility, allocating a $4M annual budget to these areas in accordance with command priorities. Managed and conducted continuous inspection programs and joint commission facility preparations. Directly responsible for several satellite clinics in the area as well. Transitioned to a new $330M new acute care facility tracking at one point over 4500 warranty deficiencies/new work requests to ensure patient safety and comfort.

Norfolk, Virginia Area

Facilities Construction/Contracting Officer providing comprehensive facilities engineering to Navy and Department of Defense activities including planning, design, environmental, construction, alteration, maintenance, repair and base operating services for shore facilities. Supervised preparation of the plans and specification for new construction as well as facility renovation contracts. Awarded and administered competitive bid contract awards; supervised contract performance for contracts valued at up to $20 million. Contract management and award portfolio includes but is not limited to a $8M Beach Replenishment project, $3M Navy Lodge, and $1.2M War World II 12 Building Renovation, and $5M Soil Remediation Project.

Ms, Civil Engineering (Project Management), 3.9

Bs, Industrial Engineering, 3.65

Activities and Societies: DELTA SIGMA THETA SORORITY, INC, SOCIETY OF WOMAN ENGINEERS, NATIONAL SOCIETY OF BLACK ENGINEERS

Diploma