Providing information about ticket availability, pricing, and seating options to customers.Assisting customers with booking tickets through various channels such as online booking systems, phone, or in-person at ticket counters.Handling ticket sales transactions, including accepting payment, issuing receipts, and providing change if necessary.Answering customer inquiries and addressing any concerns or complaints they may have.Ensuring accuracy of ticketing information, such as the spelling of customer names and the details of their booking.Keeping accurate records of ticket sales and maintaining inventory of available tickets.Collaborating with other departments or stakeholders, such as event organizers or transportation companies, to ensure smooth ticketing operations.

Develop new business ideas for the companyand liaise with freelance marketers on behalf of the company. Create, capture and commercialize value for the organization with performance driven and customer focused. Expertise in client services, account management, relationship building and team work.Develop marketing strategies and involved in business development activities.Ensured company database was up to date at all times and follow up with leads generated. Suggest new activities to be implemented to increase more sales

Monitoring staff attendanceComputing tax deductionsPayroll ManagementIssue customer InvoiceIssue query to defaulting staffRecommend bonuses, gifts etc for high performing staffEnsuring a well prepared clients data base.Keeping employee records related to hiring, transferring, promoting, and terminating - hard copies and soft copies

Managing outgoing and incoming calls and relaying message. Regularly communicating, dealing with enquiries from and developing relationships with clients and prospective clients’ visiting or calling the company. Writing and drafting correspondence, reports, forms and other documents. Organizing and updating on a regular basis the office filing system both for hard, electric and assist in their retrieval. Preparing for office meetings, recording of minutes and following-up on agreed work. Ensuring timely preparation and organization of meetings, workshops, seminars, and events and sending reminders accordingly. Ensuring dispatches into and out of the company are properly documented and recorded.Preparation of invoices, welcome letter and official receipts for the company’s new and existing clients. Calling clients on periodical basis to ask about their welfare, ask if they have any complains about the company and build on a strong customer relationship with them. Servicing all departments within the company on every information needed by them in order to aid their work fast and efficient.Helping other departments like marketing teams most times when they have presentations to prospective client by helping them to collate client details.

Managing outgoing and incoming calls and relaying message. Regularly communicating, dealing with enquiries from and developing relationships with clients and prospective clients’ visiting or calling the company. Writing and drafting correspondence, reports, forms and other documents. Organizing and updating on a regular basis the office filing system both for hard, electric and assist in their retrieval. Preparing for office meetings, recording of minutes and following-up on agreed work. Ensuring timely preparation and organization of meetings, workshops, seminars, and events and sending reminders accordingly. Ensuring dispatches into and out of the company are properly documented and recorded.Preparation of invoices, welcome letter and official receipts for the company’s new and existing clients. Calling clients on periodical basis to ask about their welfare, ask if they have any complains about the company and build on a strong customer relationship with them. Servicing all departments within the company on every information needed by them in order to aid their work fast and efficient.Helping other departments like marketing teams most times when they have presentations to prospective client by helping them to collate client details.

As the first point of access in the company, was responsible for directing anybody coming into the office to the right and appropriate person or department. Ensuring that anybody coming in or out of the company fills the visitors register before gaining entrance into or going out of the company