Apply current knowledge of IT trends and systems processes to identify security and risk management issues, as well as opportunities for overall process improvement.Architect solutions for complex business requirements, collaborating with the Technical Services (TS) team to incorporate configuration, integration, and technical components.Utilized NetSuite's proprietary SuiteReview methodology to identify value gaps for customers and drove the approach to remediate those gaps.Analyze customers' business and functional requirements to ensure optimal usage of NetSuite, focusing on extensibility and long-term scalability.Execute functional and technical work, including the development of reports, searches, scripts, and other components, to deliver process improvement tasks effectively.

Freelance IT consultant optimizing business processes through customized solutions. Analyze needs, configure systems, provide training/support, and drive business transformation. Services in data migration, upgrades, and maintenance. Enhance productivity and deliver exceptional customer experiences.

Provide IT Consulting and Business Expertise to Small Business and Entrepreneurs on System Selection, Digital Transformation, and new IT trends. Deliver standard and customized Technology Integration Services projects to provide a unique offering of professional services to targeted entrepreneurs with a focus on delivering professional, high quality solutions that satisfy their needs Manage project delivery by monitoring project scope, budget, schedule and objectives as well as perform quality assurance on projects and deliverables Provide practical expertise by being a “subject matter expert” and by staying current on market trends to support development and evolution of Information and Communication Technology solutions and tools as well as contribute to business development Provide sales support by performing client need diagnostics and input for custom proposals and work in close association with client managers to support transfer of product/technical knowledge and expertise and assist with project delivery and sale of new mandates Contribute to practice outreach activities by developing marketing content and participating in the promotion of the Technology Integration Services solutions.

Project Manager responsible for directing Technical and Functional teams toward a successful implementation of NetSuite’s SaaS ERP/CRM application.Experience managing small, mid-size and enterprise level projects. Selected to managing one of the largest/strategic projects at NetSuite 4 months after joining the organization.Responsible for setting project plans and procedures necessary to manage the project; including “communication plan”, “resource management”, “defect management”, etc.Responsible for creating performance KPIs and metrics used for reporting and measuring project’s progress. Ultimate responsible for project success, scope, time, and budget.Work with the team to evaluate and scope new requirements and Change Orders as part of the overall Change Management procedures.Act as a technical and business-processes SME as needed utilizing my past experience working with different business verticals such as Manufacturing, Wholesale and Distribution, e-Comm, Software, etc. Responsible for internal coordination with other NS resources and provide 3rd party vendors management as necessary to drive the project forward.

Responsible for the coordination and implementation of project tasks engaging internal resources, overseas developers and third party vendors. Provide executive-level business and technical consultation to VOX’s clients. Lead development of requirements, data models, solution architecture and all documentation throughout project lifecycles.Collaborate with senior management and sales teams on project development, pre-sales support, technical assessment, and definition of project scope and contract.

Started Kija Systems with the goal of delivering IT consulting and development services to select regional clients and small businesses in Toronto/ Mississauga area.Key Projects:Project for Evergreen College initiated to implement MS Dynamics CRM 4.0 aiming to improve and streamline the Marketing and Sales process and better manage students’ registration information. Project for Future Champ Canada to analyze and design a media enabled web application. Provided technical consulting and planned the short and long term development strategy for the application. Project for Aria Systems to develop a data migration tool built on SQL for their ERP system. This server application was designed to be flexible to support different data sources and allow for data mapping.

Responsible and accountable for the coordinated management of multiple Software Deployment and Custom Development projects directed toward the implementation of Aria’s ERP, CRM, SCM business components.Define and initiate projects, and assign Project Managers to manage cost, schedule, and performance of component projects, while working to ensure the success and acceptance of department performance.Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization. Offered top-level IT/Business Consulting services for clients in relation to business process analysis, data conversion, and software integration.Orchestrated a strategic program that included 70 IT projects created to convert current clients to a newer and technically advanced version of the software.Managed a high-profile project created to develop a CRM application to extend the functionality of the main ERP system and provide interactive web applications using ASP.NET and AJAX programming technologies while utilizing SQL Database for its scalability and reporting benefits.

Planned and managed implementation projects of Aria’s ERP, SCM, CRM business components taking advantage of PMI standards and principals.Responsible for the direct communication and management of a group of 5-10 programming and technical resources assigned to the project.Acted as the main point of contact for the client to provide immediate technical support and manage any deployment/implementation issues.Responsible for recording, tracking, and resolution of technical and non-technical issues reported by client related to project.Responsible for eliciting and documenting requirements from client top management and end-users on major custom products development contracts.Responsible for transforming collected client’s requirements into complete product development specifications that includes UI, UI use rules, Database Architecture, Use Cases, Test Cases, etc.