Juan José Fernández M.P.H. Email & Phone Number

Baltimore, Maryland

* Helping individuals boost their credit scores to 700+ to unlock better financial opportunities.* Educating and supporting clients throughout the entire home-buying process, from mortgage pre-approval to closing day.* Offering in-depth financial literacy workshops and one-on-one coaching sessions to build financial confidence and knowledge.* Facilitating connections with real estate agents, lenders, and title companies to streamline the home-buying journey.

Washington, District Of Columbia, United States

I have played a crucial role at Manna Inc., using my advocacy and financial literacy skills to protect the homes of DC residents. My responsibilities include helping families understand the Homeowners Assistance Fund, creating action plans, and promoting economic stability through crisis budgeting.I have achieved significant milestones, helping numerous families, including thirty-five seniors, keep their homes. Our focus on maintaining community stability and preserving generational wealth is at the heart of everything.

All Throughout Maryland

Part time Sign SpinnerMarketing Campaign using the world's most useful sign, the Aarrow to get attention of specific clientele to come to a particular location, event or venue.

Alexandria, Virginia, United States

• Assessed Low Income Consumers to see if they qualified for Community Healthcare Network Clinic below 133% of Federal Poverty Level• Used HCAP, INOVA Health system to Verify and review income eligibility• Assisted Consumers in enrolling in Qualified Health Plans based on their particular needs. • Utilized Microsoft Word, Access & Excel platform to review and run reports on consumers seen.

Baltimore, Md

The overall aim of this project is to increase the proportion of sexually active African American and Latino males aged 15-24, including young men who have sex with men, receiving quality sexual/reproductive health care (SRHC) inclusive of human immunodeficiency virus (HIV) and sexually transmitted diseases (STD) testing by adapting Project Connect to Baltimore so that is male-friendly and culturally appropriate. The objectives of this project include: 1) To conduct formative work to inform Project Connect Baltimore components; 2) To collect data for and develop the youth guide for traditional print and online applications and pilot test guide for implementation among youth-serving agencies/schools; 3) To widely market and distribute the youth guide; and 4) To evaluate the youth guide training intervention and determine whether increases are seen in sexually active male youth receiving SRHC including HIV testing. If successful, this project will advance the field of male health promotion through its use of innovative approaches and technology that are easily transferable to a variety of settings and implemented at low cost.• Performed administrative tasks in preparation for focus groups. • Translated all documents from English to Spanish for focus group discussion.• Ran 6 focus group by being the focus group moderator• Translated focus group transcriptions from Spanish to English so that the analysis portion of study could continue• Translated Male Clinic Survey, a survey created in part from feedback obtained in the focus groups as to where males 15-24 prefer to go for health services.• Updated CDC cost tracking sheet with our daily duties• Reached out to Baltimore City organizations working with youth and conducted interviews on the services they provide the youth and what avenues they sought to improve the youth’s sexual and reproductive lives. • Performed Site visits to local organization in exploratory efforts to establish Focus Group Sites.

Baltimore, Md

State of Maryland Certified Navigator licensed by the Maryland Health Connection. Helping Citizens in Central Maryland (Baltimore County) sign up for Medicaid or Private insurance (Qualified Health Plans) with the new Affordable Care Act regulations..• Completed 40 hour state certification course in regulations of Assisting those seeking help to enroll in the Affordable Care Act programs offered through the Maryland Health Connection. • Attained State of Maryland Navigator certification via state standardized examination.• Attended Organization Sponsored Health insurance sign up event, 8 hours intense sign up, assisted 16 consumers enroll in Medicaid and other Qualified Health Plans offered through the Maryland Health Connection. • Consistently improving numbers to increase total enrollment. Weekly metric 15 enrollments expectation, numbers were exceed weekly by 150%• Performed monthly outreach services for education of benefits gained from enrolling in the Maryland Health Connection.• Interviewed one consumer monthly to determine the impact (increase in quality of life) they experienced in gaining Affordable Health Insurance.* Work closely with Business Associates to continue the relationship between our agency & theirs; Johns Hopkins Moore Clinic, Johns Hopkins Bayview Caravan and Saint Luke's Episcopal Church

Baltimore, Maryland, United States

Assisted Community Members to obtain health insurance through the state of Maryland Medcaid system. .Performed Health Assessments on Maternal and Infant Health.Performed Home visits as required by the state of Maryland for individuals using the Healthcare resources available through the state. Responded to school referrals/verification of health coverage for children matriculated in Baltimore City Public Schools. Provided Education to beneficiaries on the Navigation of health choice, PCP selection and summary of benefits provided by selected MCO's. Translation of Company documents from English to Spanish. Acquired new knowledge on how to navigate and use Microsoft Access system IRIS, MMIS & Cares. Systems pertinent to completing jobs and tasks required.Attended Organization Sponsored Trainings on changes to Medicare LawsAttended 4th annual Latino Symposium @ Towson University

Baltimore, Md

Exploring the intersectionality of immigrant status, ethnicity/race, and sexuality in relation to HIV prevention among non-gay identifying Latino immigrant men who have sex with menStudy is ongoing, considering how difficult it is to recruit “Down Low” men, new tactic on recruiting participants have been initiated. Thus far have performed six interviews for the study Three interview series increasing in complexity and eventually leading to helping connect men at risk of acquiring HIV to facilities for access to care.

Baltimore, Maryland, United States

Managed/Project Coordination of 36 John Hopkins Medicine International hospitality vendor relationships.Triaged and assisted 600 monthly patient calls of which approximately 85% become patient appointments and requests for lodging assistance.Facilitated 4th annual Johns Hopkins Accommodations Fair & 3rd annual Johns Hopkins Accommodations Fair for the greater Johns Hopkins community. Increased the number of participants by 150 more visitors to 475. Managed the Johns Hopkins Medicine International Intranet, which has increased the annual participation by 4000 hits per yearActively Participated in Philanthropic Committees as Johns Hopkins Mission to return to the greater Baltimore region.

Johns Hopkins Hospital Baltimore

Served as primary point of contact between patients and international care coordinatorsManaged the Johns Hopkins Medicine International Executive Patient LoungeTriaged main phone line which averaged 700 calls per monthCreated database for physicians who work with international patientsCreated a database for patient compliments which would become the predominant one used for internal compliments.

Bethesda, Maryland, United States

Assisted with checking guest into the hotel. Worked with other departments to make sure that rooms were unoccupied rooms were ready for the arrival of new guest. Made sure all requests from incoming guest were met and exceeded. Ran ONQ reports to make sure the Hilton Honors guest had the best possible stay so as to have them return to the hotel and give us a high score for us to meet our metrics.

Baltimore, Maryland, United States

Assisted in filing over 1000 new client income tax forms and requests to the IRS for Individual Taxpayer Identification Number. Actively entered new client information into EHCDC database for tracking purposes. Ran financial education seminars for Latino Clients on how to better their financial burden/stress and what resources are available to them from EHCDC and the Internal Revenue Service.

Assisted with checking guest into the hotel. Worked with other departments to make sure that rooms were unoccupied rooms were ready for the arrival of new guest. Made sure all requests from incoming guest were met and exceeded. Ran Starwood reports to make sure the starwood guests had the best possible stay so as to have them return to the hotel and give us a high score for us to meet our metrics.

First hotel position coming off of working in retail setting. Trained to in the hotel industry by my supervisor. Introduced to ONQ. Went through training sessions on using check in and check out screens. Cross trained with housekeeping to make sure unoccupied rooms were unoccupied. Cross Trained in PBX, phone answering etiquette.Trained on checking in guest in a timely fashion. Cross trained in shuttle driving to pick guest up from Walter Reed Medical Institute .

Supervised a team of four associates. Worked on reports on high and low sellersWorked on reorganization of products, product placements, top twenty selling product and placing them strategically in high volume areas. Performance measured on how well my department did and if metrics were met quarterly.

Trained to be a Floor associate, learning the products the store sold and meeting and exceeding each guest expectation. Trained extensively in the soft lines of the store, bedding, window treatments and home decor.

Master Of Public Health - Mph, Public Health, 3.57

Bachelor Of Arts - Ba, Modern Languages Spanish/French, 2.97

Activities and Societies: Hispanic Latino Student UnionModern Languages & Linguistics Concentration Specialized in Spanish Language &.

Aa, General Studies

Biology Concentration Associates Degree in General Studies

Biology

Molecular, Cellular, Developmental Biology