Thanh Tran Email & Phone Number

Dallas, Texas, United States

Automation and Integration: Developed and maintained CI/CD pipelines, reducing deployment times by 40% and increasing release frequency by 30%.Infrastructure Management: Utilized tools like Docker and Kubernetes to manage over 50 containers, ensuring scalable and resilient infrastructure.Monitoring and Logging: Implemented and managed monitoring tools, resulting in a 25% reduction in system downtime and a 20% increase in performance efficiency.Collaboration and Communication: Worked closely with development, QA, and IT teams, leading to a 15% improvement in deployment success rates and fostering a culture of continuous improvement.Software Development: Developed and maintained projects using .NET and API technologies, enhancing application performance and functionality by 20%.

New York, United States

Algorithm Development: Contributing to the development and optimization of machine learning algorithms, resulting in a 25% improvement in model accuracy.Data Collection and Preprocessing: Gathering and preprocessing data to ensure high-quality inputs for machine learning models, enhancing data integrity by implementing robust cleaning and normalization techniques.Model Evaluation and Optimization: Evaluating model performance using metrics like precision, recall, and F1-score, and optimizing models to achieve business objectives.

Atlanta, Georgia, United States

Actively tutoring students, providing guidance, and fostering a deeper understanding of fundamental computer science concepts and object-oriented programming.

Atlanta, Georgia, United States

Knowledge Base Management: Overseeing and updating the Graduate School’s Ivy.AI web-bot/chatbot knowledge base to ensure accurate and efficient responses.Data Analysis: Analyzing data collected through the Ivy.AI web-bot, identifying trends, and reporting findings to the Graduate School team, leading to a 15% improvement in user satisfaction.Live Chat Communication: Engaging with Ivy.AI web-bot users via live chat to provide immediate assistance and improve user experience.Customer Service Support: Assisting in customer service duties, contributing to a 10% increase in Graduate School prospect engagement.Training and Coordination: Coordinating and participating in trainings with third-party vendors to enhance the capabilities of the Ivy.AI web-bot.

Ho Chi Minh City, Vietnam

Community hospital website (2021) o Designed the booking appointment system for local hospitals where they needed to go online. o Synchronized the booking system using NoSQL database to offer flexible data models and scalability advantages.

Bachelor Of Engineering - Be, Computer Science

Academic Dean's list every semester Honors College

Bachelor'S Degree, Computer Software Engineering

High School Diploma

Activities and Societies: Global Leadership TeamTop 10 of the class State Championship in League of Legends

High School Diploma

Activities and Societies: Academic Dean's List