AeroLeads people directory · profile
Tj Koepp Email & Phone Number
Customer Care Area Manager
at
Lennar
1 work email found
@lennar.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Care Area Manager
Location
Greater Indianapolis, United States
Company size
Who is Tj Koepp? Overview
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Quick answer
Tj Koepp is listed as Customer Care Area Manager at Lennar, a with 9700 employees, based in Greater Indianapolis, United States. AeroLeads shows a work email signal at lennar.com and a matched LinkedIn profile for Tj Koepp.
Tj Koepp previously worked as Senior Customer Care Representative at Lennar and Customer Care Representative at Lennar. Tj Koepp holds Bachelor Of Science (B.S.), Business Information Systems from Indiana Wesleyan University.
Company email context
Email format at Lennar
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{first}.{last}@lennar.com
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AeroLeads found 1 current-domain work email signal for Tj Koepp. Compare company email patterns before reaching out.
Profile bio
About Tj Koepp
Performance-focused and methodical professional well-versed in various aspects of IT operations and project management. Concept-to-execution driver, I possess adeptness in analyzing business and technical requirements, as well as in delivering high-quality, under-budget, and timely projects. Hands-on leader; expert at improving processes; optimizing operational efficiency; proactively resolving customer needs; formulating innovative solutions; and developing strategic plans toward productivity and attainment of organizational objectives. Excellent interpersonal and collaboration skills; comfortably interfaces with various cross-functional business teams; successfully maintains high-profile relationships with decision-makers, including executives. Influences high team performance through consistent mentoring and coaching and leading by example. Areas of expertise include:Quality Control and AssuranceTroubleshooting and RepairSystem Installation and MaintenanceTechnical SupportTechnology Solutions DeliveryTeam Building and DevelopmentContinuous Process ImprovementStaff Training and Leadership
Listed skills include Leadership, Team Building, Powerpoint Development, Solid Presentation Skills, and 36 others.
Current workplace
Tj Koepp's current company
Company context helps verify the profile and gives searchers a useful next step.
Lennar
7 roles · 20 years
Tj Koepp work experience
A career timeline built from the work history available for this profile.
Senior Customer Care Representative
Customer Care Representative
Customer facing position to meet the needs of the homeowner. Performs New Home Orientations with homeowners prior to closing, collaborates with Construction Manager to close a 100% complete home, and partners with trade partners to resolve any warranty issues a homeowner may have.
Dec 2022 - Jun 2024
Construction Manager
Dec 2021 - Jun 2024
Customer Care Representative
Oct 2019 - Dec 2021
Network Services Manager - Internet And Entertainment Field Services
Carry out business data analysis and quality management to deliver optimal results at an industry-leading cost structure. Supervise and manage the performance of 15 to 27 technicians on the installation and repair of entertainment services. Perform thorough assessment and monitoring of monthly KPIs to develop plans for process improvements and improve quality, customer interaction, and team utilization. Partner work with the area manager on strategic projects and initiatives. Execute safety, quality inspections, and roadblocks removal to ensure high-quality and safe performance of technicians. Guarantee the utmost client satisfaction by rendering first-rate services, including resolving customer complaints and service issues.Position Highlights:• Served as the driving force in transitioning technician safety culture into the region which led to optimum results for the past three years with 400% improvement in 2014; zero safety incidents from 2015 to 2016; and one safety incident in 2017• Steered efforts in driving significant impacts by enhancing efficiency, team performance, and customer interactions; while generating cost savings• Made significant contribution in achieving vast improvements while leading a team, which involved 3.65% enhancement in quality results for 2018 reducing repeat dispatches, improving customer experience, and decreasing additional cost to the business
2012 - 2019
~7 yrs
Premises Technician
Delivered outstanding customer service on installation and repair of a variety of entertainment services such as high-speed internet access (HSIA), internet protocol television (IPTV), and voice over internet protocol (VoIP). Troubleshot network problems for customers through copper testing tools and lightspeed broadband tool (LSBBT). Facilitated product training, providing consultative service and assigning workload and closing tickets and projects.Position Highlight:• Played an integral role in meeting customer needs with unmatched quality surpassing 90% and productivity levels by more than 100%
2007 - 2012
~5 yrs
Team & coworkers
Colleagues at Lennar
Other employees you can reach at lennar.com. View company contacts for 9700 employees →
IC
Ila Carmichael
Colleague at LennarCarlsbad, California, United States
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HO
Harry Ogden
Colleague at LennarBradenton, Florida, United States
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KH
Katie Hansen-Mccullough
Colleague at LennarSan Marcos, California, United States
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AR
Ashley Renteria
Colleague at LennarArlington, Virginia, United States
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MR
Mariam Rahman
Colleague at LennarHouston, Texas, United States
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OP
Oscar Perez
Colleague at LennarKyle, Texas, United States
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JK
James Kocur
Colleague at LennarPhiladelphia, Pennsylvania, United States
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MA
Midalgis Aldana Torres
Colleague at LennarMiami, Florida, United States
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NG
Noreen Gallagher
Colleague at LennarSan Ramon, California, United States
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RG
Rene Granados
Colleague at LennarRedmond, Washington, United States
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Ila Carmichael
Colleague at LennarCarlsbad, California, United States
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HO
Harry Ogden
Colleague at LennarBradenton, Florida, United States
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KH
Katie Hansen-Mccullough
Colleague at LennarSan Marcos, California, United States
View →
AR
Ashley Renteria
Colleague at LennarArlington, Virginia, United States
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MR
Mariam Rahman
Colleague at LennarHouston, Texas, United States
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OP
Oscar Perez
Colleague at LennarKyle, Texas, United States
View →
JK
James Kocur
Colleague at LennarPhiladelphia, Pennsylvania, United States
View →
MA
Midalgis Aldana Torres
Colleague at LennarMiami, Florida, United States
View →
NG
Noreen Gallagher
Colleague at LennarSan Ramon, California, United States
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RG
Rene Granados
Colleague at LennarRedmond, Washington, United States
View →
1 education record
Tj Koepp education
FAQ
Frequently asked questions about Tj Koepp
Quick answers generated from the profile data available on this page.
What company does Tj Koepp work for?
Tj Koepp works for Lennar.
What is Tj Koepp's role at Lennar?
Tj Koepp is listed as Customer Care Area Manager at Lennar.
What is Tj Koepp's email address?
AeroLeads has found 1 work email signal at @lennar.com for Tj Koepp at Lennar.
Where is Tj Koepp based?
Tj Koepp is based in Greater Indianapolis, United States while working with Lennar.
What companies has Tj Koepp worked for?
Tj Koepp has worked for Lennar and At&T.
Who are Tj Koepp's colleagues at Lennar?
Tj Koepp's colleagues at Lennar include Ila Carmichael, Harry Ogden, Katie Hansen-Mccullough, Ashley Renteria, and Mariam Rahman.
How can I contact Tj Koepp?
You can use AeroLeads to view verified contact signals for Tj Koepp at Lennar, including work email, phone, and LinkedIn data when available.
What schools did Tj Koepp attend?
Tj Koepp holds Bachelor Of Science (B.S.), Business Information Systems from Indiana Wesleyan University.
What skills is Tj Koepp known for?
Tj Koepp is listed with skills including Leadership, Team Building, Powerpoint Development, Solid Presentation Skills, Iptv, Voip, Broadband, and Computer Network Operations.
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