I am dynamic and accomplished technology professional with a proven track record of success in project management, data analytics, and web development. My career journey spans roles in both education and industry, providing me with a unique blend of skills and experiences.As a Technology Solutions Specialist at CreatiSolve, I designed and optimized the CreatiSolve website, utilizing tools like Google Analytics and Cloudflare Docs to drive a 32% increase in customer interaction. My proficiency in Python, Tableau, and R enabled me to develop insightful data visualizations that contributed to a 12% boost in profitability over a 6-month period.In my role as an IT Support Specialist at Fullerton College, I played a pivotal role in transitioning the Help Desk to online support within just 3 days at the onset of the COVID-19 pandemic. Through efficient troubleshooting and service request management, I achieved a 12% reduction in average support call time, enhancing overall operational efficiency.Additionally, my experience as a Project Manager at NASA L’SPACE equipped me with invaluable leadership skills, as I orchestrated teams for critical initiatives such as the development of proposals for future Mars missions and nanotechnology applications in fuel cells.Committed to continuous learning and professional development, I am currently pursuing a Master of Computer Science degree at Georgia Tech, building upon my solid academic foundation and real-world experience to drive impactful technological advancements.
Listed skills include C++, Solidworks, Leadership, Communication, and 5 others.
