With 15 years of comprehensive experience in the utility industry, including Electric, Water, and Gas sectors, I bring a wealth of expertise in managing complex deployments and driving operational excellence. Currently serving as a Deployment Program Manager at Second Sight Systems, I focus on overseeing the implementation of metering solutions and ensuring that projects meet the highest standards of quality and efficiency.My career spans a diverse range of roles, from billing and customer service to sales and Advanced Metering Infrastructure (AMI) mass meter deployments. This multifaceted background has honed my ability to tackle real-world problems and deliver solutions that enhance performance and customer satisfaction.Key Areas of Expertise:Project Management: Proficient in Microsoft Programs, Project Management, and Work-Flow Management.Technology & Deployment: Skilled in managing AMI deployments and leveraging tools such as EnSight+, Azuga Fleet Tracking, and IPS.Data Analysis & Reporting: Expertise in generating and interpreting data reports to drive informed decision-making.Customer & Employee Management: Experienced in customer service, employee training, onboarding, and management.Safety & Compliance: Knowledgeable in Personal Protective Equipment (PPE) policy, training, enforcement, and OSHA certification.I am dedicated to leveraging my skills in technology and process optimization to lead successful deployments and contribute to the advancement of utility solutions. My approach is grounded in practical problem-solving, strategic planning, and a commitment to safety and compliance.Let’s connect to explore how we can collaborate on innovative projects or share insights on the evolving landscape of utility management and metering technologies.
Listed skills include Customer Service, Team Building, Management, Training, and 16 others.