Tj Roberts work email
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Tj Roberts personal email
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Dedicated, approachable, reliable, personable, and motivated!I am a dedicated and results-driven Client Success Manager with a proven track record of building and maintaining strong client relationships. Adept at understanding client needs, providing tailored solutions, and ensuring customer satisfaction. Demonstrates expertise in product knowledge, needs assessments, and contract management. Proven success in collaborating across teams to drive business growth. Recognized for strategic thinking, excellent communication skills, and a customer-centric approach. Seeking an opportunity to bring my extensive experience and skill set to a dynamic Customer Success Manager role.I am exceptionally resourceful in problem-solving and accomplished in identifying and presenting solutions to complex challenges.I am highly skilled in client relationship management, needs assessment, excellent customer service, contract management, strategic planning and execution, product knowledge, excellent communication skills, consultative selling, sales forecasting, negotiation skills, solution tailoring, business development, key account management, inventory planning, time management aptitude, pos implementation, leadership skills, data-driven decision makingI love to connect with people and am on a continual quest for knowledge and experience, as you can see in my profile. Connect with me today or contact me at tjrobertsiii@gmail.com; I would love to get to know you better!Feel free to connect with me today!.
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Client Success ManagerKibo May 2021 - Jul 2023Dallas, Texas, United States -
Independent Licensed AgentSelf-Employed Jul 2020 - Jun 2022Dallas, Texas, United StatesI specialize in Customized Healthcare Coverage for Individuals, Families, or Small Business Owners. Finding affordable coverage to best fit your needs. If you are currently uninsured or just unhappy with your current plan and looking for alternatives, please contact me!
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Licensed AgentUshealth Advisors Jan 2018 - Oct 2019Dallas, TxI specialize in helping individuals, families, self-employed, and small businesses find the best and most affordable healthcare plans to fit their needs. Currently licensed in Texas, North Carolina, Oklahoma, and Ohio. If you are currently uninsured or just unhappy with the plan you have please reach out to me!
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SalesVijay Gold Designs Usa Mar 2017 - Jan 2018 -
Director Of SalesHnj. Inc Jan 2011 - Dec 2016Irving• Responsible for maintaining positive and successful business relationships with customers.• Managed 100% of all e-commerce business – including presenting new product to buyers; uploading and maintaining product specs, images, and pricing; and inventory control.• Responsible for multiple sales platforms: brick and mortar, e-commerce, and television retailers.• Doubled sales with the one of the country’s largest e-commerce sites and expanded to multinational platforms.o Coached other vendors in tools, procedures, and best practices for given retailer.• In two years quadrupled the number of standard replenishment SKUs with one brick and mortar retailer increasing sales this year by over $500K to last year.• Utilized prior business relationships to re-establish business with inactive accounts.• Acquired new e-commerce business opportunity with national retailer.• Opened new direct import account with large catalog and online jewelry findings and finished jewelry provider.• Coordinated development and sales of licensed products.• Traveled to trade shows in the US and internationally to work with buyers, tour factories, and keep up to date on current market trends.• Responsible for closeout sales – selling one customer’s unproductive merchandise to another in order to minimize losses. -
SalesIcelea Usa, Llc Apr 2010 - Jan 2011tjrobertsiii@gmail.com
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Senior Account ManagerHannah Rose Co Mar 2007 - Apr 2010Irving• Responsible for managing company’s key accounts – averaging $8M in sales per year.• Increased sales to 1 major account to become their #1 silver jewelry resource – increased volume from $1.5M to $3M over 1 year.• Analyzed sales results to ensure appropriate product mix to increase sales and minimize returns.• Established, developed, and maintained relationships with corporate buying departments.• Collaborated with management team to address specific client needs and strategic goals. • Developed recommended product assortments with Product Development team.• Consulted with Senior Management on developing new company policies and procedures.• Facilitated new sales staff training related to company procedures, technology, and product education. -
Bookstore Manager & Regional TrainerFollet Higher Education Group 1996 - 2006Dallas/Fort Worth Area• College bookstore manager in 5 years managed 3 different locations. o Texas Wesleyan University Bookstore $800,000 – July 2001-Oct 2001 o DeVry University Dallas Bookstore $1.5 million – Oct 2001 – July 2005 o Richland College Bookstore $3 million – July 2005 – Oct 2006• Managed a staff of up to 26 employees during peak seasons: including hiring, training, scheduling, and terminations.• Worked closely with campus representatives to continually improve products and services.• At Richland College location, added to core campus sales by orchestrating acquisition, distribution, and billing of textbooks for newly acquired Collegiate High School program.• While managing the DeVry University Dallas location had dual role of Regional Training Manager responsible for training new store managers, traveling to 7 other locations for POS implementation and training, assisting in the transition of newly acquired campus stores, and serving as a Pilot Store manager for new technologies and procedures.• Developed Daily/Monthly A/R reconciliation procedures specific to DeVry stores.• Responsible for managing sales, expenses, inventory, and customer service.
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Technical WriterAvienda Technologies Feb 2000 - Jan 2001Atlanta, Ga• Created consumer level Help documentation for application• Reviewed possible Help documentation programs and selected best product for company use• Assisted in Quality Assurance testing
Tj Roberts Skills
Tj Roberts Education Details
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Psychology
Frequently Asked Questions about Tj Roberts
What is Tj Roberts's role at the current company?
Tj Roberts's current role is Customer Success Manager.
What is Tj Roberts's email address?
Tj Roberts's email address is tj****@****ail.com
What schools did Tj Roberts attend?
Tj Roberts attended Austin College.
What skills is Tj Roberts known for?
Tj Roberts has skills like Sales, Merchandising, Budgets, Microsoft Office, Retail, Leadership, Training, Skin Care, Visual Merchandising, Wellness, Time Management, Team Building.
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TJ Roberts
Boise, Id4cmsonline.com, nex.io, openedgepay.com, nexiohub.com -
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