Tj Wright Email & Phone Number

Charlotte, North Carolina

 Collaborate with business and technology leaders to establish a foundational risk mitigation strategy and tactical approach that balanced long-term industry standard control frameworks Possess in depth business acumen and demonstrate ability to quickly assimilate to new knowledge Develop procedures and guidelines to facilitate risk management.

Charlotte, North Carolina Area

Oversee operations and transactions involving IRAs, which include but not limited to preparing transfers, distributions, rollovers, conversions, death claims, and closures in accordance with IRS compliance and bank policies  Managed workflow of 15 banking professionals in balancing priorities, providing backup support if needed and otherwise ensuring that.

Charlotte, NC

 Led review reconciliations of company accounts with various cash and securities custodians Analyzed over 85 accounts weekly with proactive customer service, problem-solving skills, and management Managed accounts in excess of $3.8MM  Achieved and maintain a customer service level of 100% through my interpersonal and EQ skills  Developed and managed.

Charlotte, North Carolina Area

 Compiled and validated data; reinforced and maintained compliance with corporate standards Executed test scripts with various data to view customized transactions process through FISERV Verified and validated accuracy of data through the generation of a variety of reporting techniques Ran and analyzed business reports to assist with the development of.

Charlotte, North Carolina Area

 Resolved product or service problems by clarifying the customer's complaint; determining the cause; selecting the best solution; expediting correction; following up to ensure resolution Managed and analyzed account transactions for accuracy and quality for banking clients  Identified and implemented new process plans to improve customer support service

Master Of Business Administration (M.B.A.), Public Relations, Advertising, And Applied Communication

Bachelor Of Applied Science (B.A.Sc.), Business, Management, Marketing, And Related Support Services

Activities and Societies: Judicial Board Member, Student Orientation Leader, Student Ambassodor, Residential Assistant.