Contracted to Finance of America

Risk management, Compliance and Cyber Security

Support multiple managed services client engagements; act as liaison between client management team and Deloitte staff and management. Produce and present periodic progress reports; consult and report progress to Deloitte and Client senior management; create and present proposals for improved service offerings as well as new services.• Managed service delivery teams for multiple clients• Successfully transitioned multiple clients through changes in account management and technical teams• Developed comprehensive training program for new employees• Acted as onboarding advisor and consoler for multiple new employees• Advised senior management and developed required and recommended training courses and certifications as part Vigilant’s Quality Improvement Initiative• Worked with SOC staff and management to streamline and automate multiple processes and client reports• Worked with management team, and SOC management to develop tracking and reporting for newly required training courses and certifications• Created multiple new reports and provided analysis for SIEM alert tuning

Contracted to Springhouse Education and Consulting Services. Working as Senior Project Manager at Capital Blue Cross.NCQA Accreditation and HEDIS Reporting$3.5 million corporate initiative to accredit commercial and Medicare health insurance products and build structure to improve HEDIS scoresDiverse project team included more than 120 employees from CBC and its subsidiariesJoined project at approximately 30% completion and in jeopardy of collapseRedefined scope and created new milestones to finish on scheduleReconfigured project budget to reflect changes in scope and scheduleCreated multiple project schedules to manage unrelated but required processes Negotiated and built consensus with necessary business units to put project back on scheduleData Classification and Retention$750,000 initiative to manage corporate dataUsed corporate influence to raise project profile and build cooperation with senior management teamMoved corporate policy changes and data retention schedule through CBC policy and legal committeesCollaborated with business units and subsidiaries to approve storage repositories and retention schedulesHealth Care ReformInitiated $900,000 Agile project with compliance and legal departments to assess and ensure compliance with the 2010 Affordable Card ActCollaborated with CBC Medicare department and multiple Blue Cross plans to develop process for attaining and implementing statutes and guidelines required by the ACASubcontracted to Hoshino, USA, Bensalem,PAAdminister network and helpdesk Collaborate on overall information security design and implementation2013 ProjectsMultiple clientsProvide consulting services for network and infrastructure design and implementationInstall, upgrade and maintain Citrix serversUpgrade and maintain Microsoft Exchange, SQL and SBS ServersConfigured and implemented network integration between multiple local offices. Configured remote file sharing, printing and data backup.

Oversee IT departments of subsidiary companies.Plan and manage IT budgets for corporate office and all subsidiary companies as well as philanthropic organizationsIntegrated subsidiaries' communications and computing networks with the corporate office for better communications more efficient managementImplemented enterprise IT help desk and inventory management systemsManaged IT department through company transition from holding company to investment companyRedesigned and implemented accounting and tax systems for new company structure while maintaining legacy accounting systemsDesigned new general ledger structure with new account structure for over 150 new partnerships and limited liability companies using Great Plains Dynamics on Microsoft SQL PlatformImplemented electronic banking and automated account reconciliation Consolidated all companies, trusts, partnerships, etc. to one standard accounting and purchasing systemEvaluated and Implemented new portfolio management systemProvide master custodial tracking for all investmentsIntegrated with accounting, banking and tax systemsCreated Access Database for partnership accounting and trackingDeveloped process and procedures for converting paper documents to electronic documents for storage and securityInitiated continuous five year plan for upgrading IT computing and infrastructure assets to meet future demands and avoid obsolescenceCreated company security policyCreated new business contingency planWorked with other departments to create and test company wide business continuity plan