Troy Jakeman

Troy Jakeman Email and Phone Number

Branch Supervisor / Customer Care / Internal Sales at ACL Industrial Technology (22520+ Connections) @ ACL Industrial Technology
queensland, australia
Troy Jakeman's Location
Bundaberg Central, Queensland, Australia, Australia
Troy Jakeman's Contact Details

Troy Jakeman personal email

About Troy Jakeman

Wear Wise Wear Parts has a primary consideration for quality, performance and long wear life and to supply castings to ISO standards and exacting specifications. Wear Wise Wear Parts aim to be competitive in supply of new wear parts for your processing equipment. Castings and components produced in many different configurations and material specifications such as white irons, manganese steels, tungsten carbides, ceramics and other composite materials can be sourced from the specialised manufacturers in China, USA, South Africa and India.Title Search Terms:Founder, Owner, Director, CEO, Operations, Manager, Supervisor, Specialist, Coordinator, Project Manager, Product Manager, Sales Manager, Decision Maker, Business Manager, Business Development Manager, Supplier, ConsultantKey Words:Quarry, GET, Shutdowns, Loaders, Shovels, Overhauls, Fitter, Fixed Plant, Mobile Plant, Dozers, Open Cut, Mines, Mine Sites, Coal Mining, Mining, Rock, Crush, Crusher, Impactor, Jaws, Cones, Maintenance, Safe, Material Handling, Sugar Mills, Weld Overlay, Wear, Parts, Castings, Foundry, MTG, Edges, Blades, Domite, Ceramic, Liners, Equipment, Sugar, Mill, Shredder, Teeth, Edges, Shrouds, Protection, Bucket, Dig, Digger, Excavation, Excavator, Plant, Fixed, Foundry, Wear, Consumables, Cast, Parts, Weld, Bulk, Crushers, Impactors, Jaw, Cone, Gyratory, Columbia, Steel, Manganese, White Iron, Chromium, High Chrome, Maintenance, Sales, Procurement, Purchasing, Sourcing, Improvement, Factory, Site, Pit, South Africa, Spokane, MITAK, Tooth, LCB, Domite, Chute, Tile, Hopper, Grizzly, Scalp, Discharge, Underground, Spares, Consult, Consulting, 3D Scanner, Scanner, Operation, Construction, Equipment, Manager, Territory, Service, Client, Customer, Care, Support, Product, Representative, China, Laminated, Composite, Braising, Blow Bars, Crushers, Improvement, Data, Drawings, Patterns, Rock, production, shroud, Australia, Queensland, best, wear, overlay, cost, hopper, hammer, safety, loader,

Troy Jakeman's Current Company Details
ACL Industrial Technology

Acl Industrial Technology

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Branch Supervisor / Customer Care / Internal Sales at ACL Industrial Technology (22520+ Connections)
queensland, australia
Website:
aclconnect.com.au
Employees:
12
Troy Jakeman Work Experience Details
  • Acl Industrial Technology
    Branch Supervisor / Customer Care / Internal Sales
    Acl Industrial Technology Aug 2023 - Present
    Bundaberg, Queensland, Australia
    Serve as the primary point of contact and branch custodian, handling customer service and sales, assisting walk-in customers, answering phone calls, and performing occasional ad hoc customer visits.Manage a large SKU environment with a background in buying and selling, particularly in welding processes and products.Maintain a clean, tidy, and organized branch, ensuring the safety and wellbeing of the local team, and escalating any issues to management promptly.Manage a portfolio of smaller accounts, acting as the primary point of contact. Develop a deep understanding of customer needs, building strong relationships to enhance satisfaction and loyalty.Drive sales and revenue growth within accounts, identifying upselling and cross-selling opportunities to meet or exceed sales targets.Complete all sales reporting requirements accurately and timely within ACL systems.Develop comprehensive project plans, manage resources, and ensure successful project execution.Build and maintain relationships with clients, suppliers, and team members, ensuring proactive issue resolution to keep projects on track and maintain high client satisfaction.Attend daily sales huddles and weekly meetings,(chair the huddles & meetings when required) following the ACL sales process consistently.
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  • Acl Industrial Technology
    Customer Care / Internal Sales
    Acl Industrial Technology Oct 2021 - Aug 2023
    Bundaberg, Queensland, Australia
    handling customer service and sales, assisting walk-in customers, answering phone calls, and performing occasional ad hoc customer visits.Manage a large SKU environment with a background in buying and selling, particularly in welding processes and products.Maintain a clean, tidy, and organized branch, ensuring the safety and wellbeing of the local team, and escalating any issues to management promptly.Manage a portfolio of smaller accounts, acting as the primary point of contact. Develop a deep understanding of customer needs, building strong relationships to enhance satisfaction and loyalty.Drive sales and revenue growth within accounts, identifying upselling and cross-selling opportunities to meet or exceed sales targets.Complete all sales reporting requirements accurately and timely within ACL systems.Develop comprehensive project plans, manage resources, and ensure successful project execution.Build and maintain relationships with clients, suppliers, and team members, ensuring proactive issue resolution to keep projects on track and maintain high client satisfaction.Attend daily sales huddles and weekly meetings, following the ACL sales process consistently.
    View
  • Wear Wise Wear Parts Pty Ltd
    Owner / Director / Manager
    Wear Wise Wear Parts Pty Ltd Oct 2018 - Mar 2021
    Queensland, Australia
    Unfortunately, I was forced to abandon my business due to Covid-19 and the lack of capital to sustain cash flow to move forward. Very stressful and upsetting circumstances to have had to give it all up.
  • 2Mt Mining Products Pty Ltd
    Sales & Product Support
    2Mt Mining Products Pty Ltd Oct 2010 - Aug 2018
    Mackay, Australia
    External Sales (Queensland)Internal / Counter SalesTelephone sales and customer service Parts interpreting Adhere to workplace health and safety regulations Foundry and supplier liaison Implement new safety initiatives where required Keep internal and external backorder reports up to date(Microsoft Excel) Part number creation / product knowledge Process customer purchase orders Process debtor and creditor invoices Purchase goods from suppliers when required Quote customers on their requirements (Microsoft Word) Request quotations from suppliers (e-mail, fax, telephone) Submit tenders and fixed price agreements Some store duties (receipt and despatch) (forklift) Stock reordering procedures Use of the MYOB accounts / stock control systemUse of the Attaché accounts / stock control systemUse of the Greentree accounts / stock control system
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  • Cqms Razer
    Desca - Sales & Product Manager
    Cqms Razer 2003 - 2010
    Mackay, Australia
    Business area managementExternal Sales (Queensland)Internal / Counter SalesTelephone sales and customer service Parts interpreting Adhere to workplace health and safety regulations Foundry and supplier liaison Implement new safety initiatives where required Keep internal and external backorder reports up to date(Microsoft Excel) Part number creation / product knowledge Process customer purchase orders Process debtor and creditor invoices Purchase goods from suppliers when required Quote customers on their requirements (Microsoft Word) Request quotations from suppliers (e-mail, fax, telephone) Submit tenders and fixed price agreements Some store duties (receipt and despatch) (forklift) Stock reordering procedures Use of the ARROW accounts / stock control system
  • Aviation Ground Handling Pty Ltd
    Customer Service Officer - Acting Duty Manager When Required
    Aviation Ground Handling Pty Ltd Nov 1996 - Dec 2003
    Mackay, Australia
    Front counter and telephone customer serviceActing Duty Manager (when required) Adhere to Qantas aircraft handling procedures Adhere to Qantas airport operating procedures Adhere to Qantas and IATA safety regulations Adhere to Qantas and Port Authority security regulations Aircraft and Guest Lounge cleaning Airline crew liaison Assist in payroll entries Boarding and disembarking of passengers with specialneeds (wheelchairs etc.) (forklift) Catering delivery (forklift) Compile 7 day rosters for implementation Flight check-in, reservations and ticketing Float balancing and cash handling / daily banking Load control duties (process trim sheets) Loading and unloading of passenger and freight carryingaircraft Marshalling aircraft Open and close of handling agents offices Receipt and despatch of aircraft Sound knowledge of aircraft dangerous goods regulations(certificate renewed every 2 years) Sound knowledge and use of hand held radio and groundto air radio operating procedures Stationary re-ordering duties Trained in the use of the QANTAM; QUBE; AMADEAS;TARZAN and BABS Airline check-in, ticketing and loadcontrol systems
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  • Aviation Ground Handling Pty Ltd
    Ramp Officer - (Baggage Handler)
    Aviation Ground Handling Pty Ltd Aug 1995 - Nov 1996
    Mackay, Australia
    Loading and unloading of passenger and freight carryingaircraft Adhere to Qantas aircraft handling procedures Adhere to Qantas airport operating procedures Adhere to Qantas and IATA safety regulations Adhere to Qantas and Port Authority securityregulations Aircraft and Guest Lounge cleaning Catering delivery (forklift) Leading hand responsibilities regarding loadrequirements Marshalling aircraft Receipt and despatch of aircraft Servicing of tarmac vehicles Sound knowledge and use of hand held radio andground to air radio operating procedures Sound knowledge of aircraft dangerous goodsregulations (renewed every 2 years) Boarding and disembarking passengers with specialneeds (wheelchairs etc.) (forklift)
    View

Troy Jakeman Skills

Procurement Mineral Processing Maintenance Management Gold Continuous Improvement Factory Minerals Iron Ore Metallurgy Operations Management Steel Project Engineering Supervisory Skills Inspection Customer Service Plant Maintenance Contract Negotiation Workplace Safety Sales Business Development Preventive Maintenance Planned Preventative Maintenance Mining Engineering Contractor Management Negotiation Process Engineering Underground Mining Rail Fleet Management Metals Forecasting Business Planning Surface Mining Base Metals Account Management Nickel Root Cause Analysis Maintenance And Repair Coal Mining Feasibility Studies Recruiting Hydraulics Copper Iso 14001 Condition Monitoring Ohs Rcm Epcm Predictive Maintenance Time Management

Frequently Asked Questions about Troy Jakeman

What company does Troy Jakeman work for?

Troy Jakeman works for Acl Industrial Technology

What is Troy Jakeman's role at the current company?

Troy Jakeman's current role is Branch Supervisor / Customer Care / Internal Sales at ACL Industrial Technology (22520+ Connections).

What is Troy Jakeman's email address?

Troy Jakeman's email address is tr****@****ail.com

What are some of Troy Jakeman's interests?

Troy Jakeman has interest in Children, Science And Technology, Health, Animal Welfare, Bingera, South Kolan Smallbore Rifle Club.

What skills is Troy Jakeman known for?

Troy Jakeman has skills like Procurement, Mineral Processing, Maintenance Management, Gold, Continuous Improvement, Factory, Minerals, Iron Ore, Metallurgy, Operations Management, Steel, Project Engineering.

Who are Troy Jakeman's colleagues?

Troy Jakeman's colleagues are Giles S., Lara Hiscock, Andie Angeles, Travis Smith, Michael Reoch, Clive Reoch, Travis Stow.

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