Tom Jameson

Tom Jameson Email and Phone Number

Senior Director, Technical Operations at Universal Music Group @ Universal Music Group
Tom Jameson's Location
Nashville, Tennessee, United States, United States
Tom Jameson's Contact Details
About Tom Jameson

Innovative problem solver adept at interfacing with technical and non-technical personnel. Demonstrates a proven record of success in leading operations and project teams, streamlining business processes, and adapting available technology to improve results. Possesses exceptional customer focus and the ability to develop high-performance teams. United States Air Force officer with proven success leading a team of 65 and also deployed in Operation Desert Shield, Desert Storm, and Desert Calm / Desert Farewell.

Tom Jameson's Current Company Details
Universal Music Group

Universal Music Group

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Senior Director, Technical Operations at Universal Music Group
Tom Jameson Work Experience Details
  • Universal Music Group
    Senior Director, Technical Operations
    Universal Music Group Mar 2022 - Present
    Santa Monica, California, Us
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  • Universal Music Group
    Director, Global It Infrastructure And Operations
    Universal Music Group Oct 2019 - Mar 2022
    Santa Monica, California, Us
    View
  • Deloitte
    Senior Manager, Collaboration Services
    Deloitte Aug 2015 - Nov 2018
    Worldwide, Oo
    • Directs daily operations in the Video Network Operations Center and Audiovisual Engineering for Deloitte Global.• Builds international customer relationships to support Deloitte operations across all member firms and clients.• Built the Skype for Business Operations Center to support thousands of personal conferencing and large team calls for Deloitte US.• Integrated global video conferencing and Skype for Business to support all customers regardless of location or equipment.
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  • Deloitte
    Senior Manager, Video Network Operations Center
    Deloitte Jan 2011 - Aug 2015
    Worldwide, Oo
    Developed the Video Network Operations Center to provide video conferencing for Deloitte Global. This includes connecting external agencies and clients to Deloitte as well as internal room, webcam, and mobile device based video conferences. In this period, video conferencing at Deloitte experienced over 1200% increase in utilization. Managed this increase with no increase in staff and a meeting success rate exceeding 99%.
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  • Radian Group Inc
    Director, It Global Operations
    Radian Group Inc 2006 - Nov 2010
    Wayne, Pennsylvania, Us
    • Lead a $20 million project to implement controls and processes to comply with Sarbanes Oxley and GLBA regulations. Directed company Disaster Recovery program, Network Operations Center, and the Performance Management groups.• Implemented network, server, and application monitoring to detect and prevent intrusions or data loss.• Created the Information Security response process and procedures. Successfully passed all yearly penetration tests conducted in this period.• Oversaw the implementation of Configuration, Service, Performance, and Release Management programs.
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  • Radian Group Inc
    Manager, Measurement&Performance Services
    Radian Group Inc 2004 - 2006
    Wayne, Pennsylvania, Us
    Implemented the Network Operations Center to provide day-to-day operations and infrastructure management for all computing services at Company. Developed and initiated Incident, Problem, and Change Management programs.
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  • Radian Group Inc
    Unix Architect
    Radian Group Inc May 2002 - 2004
    Wayne, Pennsylvania, Us
    Designed architecture to migrate from VMS to HP-UX/Oracle. Responsible for server build team and electrical design team for $50 million data center construction. Designed strategy for high availability/disaster recovery for the Unix systems.
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  • Reynolds And Reynolds
    Unix Developer
    Reynolds And Reynolds Jun 1996 - May 2002
    Dayton, Oh, Us
    Implemented a team for third tier support for customer performance issues. Eliminated “black hole” for issues escalated to engineering.Implemented a custom monitoring program to analyze and alert on performance of 6,000 customer systems. Played a key role in the implementation and rollout of five new platforms. Lead for platforms on Y2K preparedness.
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  • United States Air Force
    Officer
    United States Air Force May 1986 - Jun 1996
    Randolph Afb, Tx, Us
    Five years as a Munitions Maintenance Officer ( Nuclear). Deployment to Desert Shield/Desert Storm/Desert Calm. Five years as a RF/Computer Engineer in the National Air and Space Intelligence Center.
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Tom Jameson Skills

Vendor Management Business Continuity Disaster Recovery Sdlc Integration It Strategy Change Management Security It Operations Program Management Management Information Security Performance Management Data Warehousing Itil Unix Process Improvement Enterprise Architecture Business Analysis It Management Pmp Data Center Governance Business Process Cissp Business Intelligence It Service Management Requirements Analysis Business Process Improvement Project Portfolio Management Cloud Computing Pmo Software Project Management Project Management Leadership Strategy Information Technology Team Leadership Team Building Team Management Customer Service Strategic Planning Training Contact Centers Budgeting Budget Management Customer Satisfaction It Audit Regulatory Compliance Technical Support

Tom Jameson Education Details

  • Troy University
    Troy University
    Public Administration
  • Clemson University
    Clemson University
    Electrical Engineering

Frequently Asked Questions about Tom Jameson

What company does Tom Jameson work for?

Tom Jameson works for Universal Music Group

What is Tom Jameson's role at the current company?

Tom Jameson's current role is Senior Director, Technical Operations at Universal Music Group.

What is Tom Jameson's email address?

Tom Jameson's email address is to****@****ail.com

What is Tom Jameson's direct phone number?

Tom Jameson's direct phone number is +161555*****

What schools did Tom Jameson attend?

Tom Jameson attended Troy University, Clemson University.

What skills is Tom Jameson known for?

Tom Jameson has skills like Vendor Management, Business Continuity, Disaster Recovery, Sdlc, Integration, It Strategy, Change Management, Security, It Operations, Program Management, Management, Information Security.

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