• Pioneered the establishment of a groundbreaking Team Chemistry consulting firm, delivering tailored strategic blueprints for teams to achieve unparalleled success, with an uncompromising stance against unethical pursuits. Website: www.tapanconsulting.com• Cultivated an atmosphere of empowerment and appreciation, elevating employee morale and productivity through the creation of a positive work culture.• Spearheaded high-level strategic planning sessions, guiding the formulation of long-term organizational objectives and fostering a culture of transparency and collaboration.• Formulated and nurtured executive-level partnerships, propelling innovation, expansion, and profitability to unprecedented heights.• Compliant with the International Ombuds Associations Standards of Practice & Code of Ethics.

• Second City-trained comedian specializing in satire, stand-up, storytelling, and script writing/punchup.• Co-founder of @SportsRiot (50K+ Instagram followers) and cohost of "Instead Of" podcast (176 episodes).• Created imaginative concepts and ideas to frame stories and boost readership.• Edited and formatted content to prepare and submit for publication.

• Spearheaded end-to-end development and enhancement of SRX, a cutting-edge Google Chrome extension, optimizing comparative online shopping experiences.• Orchestrated seamless collaboration among a diverse team of 5 SDEs and 1 UX/UI Designer, ensuring synergy and efficiency.• Pioneered the implementation of a comprehensive analytics framework from scratch, enabling sophisticated data collection and analysis.• Innovatively integrated user login and authentication, tailoring SRX experiences for ShopRunner members, while consistently meeting project deadlines and surpassing expectations.

• Directed the global Corporate Volunteerism strategy and execution for Amazon's inaugural In The Community team, pioneering initiatives to foster social impact worldwide.• Strategically managed AWS Volunteers, a pilot program led under the guidance of Andy Jassy, overseeing strategy, marketing, and reporting functions.• Cultivated and maintained relationships with Employee Engagement stakeholders internally (up to Senior VP-level) and externally (with esteemed partners such as the American Red Cross, United Way, Special Olympics USA, and Big Brothers Big Sisters).• Led comprehensive planning, research, and negotiation efforts across teams to expand Amazon Volunteers internationally, supporting over 100 volunteer events with a focus on STEM education, hunger relief, homelessness, and disaster response.

• Led comprehensive channel marketing endeavors for eTextbooks and Digital Courses categories, driving significant growth and market presence.• Orchestrated cross-functional marketing initiatives for top-tier partners, including the successful launch of the Oprah Winfrey Network on Prime Day 2016.• Crafted an annual Traffic Growth Strategy, outlining tactics for internal, external, and partner-specific initiatives to amplify brand visibility and customer engagement.• Managed a dynamic marketing calendar, orchestrating Deals of the Day, merchandising campaigns, and pilot programs to optimize sales and brand exposure.

• Oversaw the strategic marketing, partner relationships, and growth initiatives for the North American Credit Card Marketplace, including key partnerships with Discover, Amex, Citi, and Amazon's co-branded credit card with Chase.• Achieved remarkable year-over-year growth, elevating revenue by 9x and traffic by 2.5x, culminating in a $10MM+ portfolio and exceeding annual KPI targets by 150%.• Spearheaded the successful launch of the Prepaid category, revamped product catalog infrastructure, and led a transformative Product Page Redesign initiative to enhance customer experience.• Drove innovation through initiatives such as new product selection, mobile offers, quarterly acquisition promotions, and customer experience enhancements, while implementing Standard Operating Procedure trainings and self-service tools to optimize team efficiency.

• Directed strategic growth initiatives for a Platinum-level vendor on Amazon.com, exceeding $20MM in revenue, elevating the vendor to a celebrated case study for program success.• Achieved remarkable results, driving a 250% increase in multi-category, multi-market revenue and product page traffic within a two-year period.• Led negotiations on vendor terms, product costs, promotions, and Amazon Lightning Deal offers, while effectively managing international inventory position, demand forecasts, and marketing campaigns.• Acted as a Subject Matter Expert for business management tools, coordinated cross-functional teams on promotional materials, and implemented data-driven customer segmentation strategies, leveraging analytics tools to optimize campaign performance.

• Provided expert consultation to hotel and entertainment merchants, optimizing promotional Groupon campaigns and integrating innovative features like Groupon Now! and Groupon Rewards.• Served as the primary liaison for Detroit-based merchants, ensuring seamless communication and support.• Managed a diverse portfolio of accounts, resolving complex customer issues promptly and collaborating with cross-functional teams to deliver exceptional service.

• Implemented custom electronic health record software for hospital pharmacies • Led network-wide software training sessions for hospital staff and administration (up to C-level executives)• Certified in the Willow-Inpatient Pharmacy application• Served as the main point-of-contact for the customer pharmacy project team• Presented workflow validation sessions for up to 50 people, including the Board of Directors • Co-authored corporate-facing Monthly Progress Report and internal Weekly Status Report

• Operated and oversaw game floor attractions - managing up to twelve guests at a time• Engaged in field events to promote and market the company to prospective customers

• Utilized DTIStudio software to analyze diffusion tensor images in head trauma patients• Analyzed and collected data from MR images in relation to cerebrospinal fluid flow dynamics

• Tutoring Committee Chair and Member at Large• Restructured the Honors College Tutoring program for the University of Illinois at Chicago• Managed three committee members and organized, scheduled, and trained fifty plus tutors