IT professional with a decade of experience in the field. Knowledge and skills in system administration, networking, customer support, A/V systems, and troubleshooting. Hands-on experience with Microsoft System Center Configuration Manager (SCCM), Active Directory, Cisco Switch and Router troubleshooting and configuration, desktop hardware and software application support, and enterprise level Zoom audio and video conferencing solutions. Strong familiarity of technologies and policies in both civilian and US military environments. Result-oriented IT professional that aims for completeness and precision. Focused on providing customer-centered solutions and innovations aligned with organizational goals. Strong communication skills and team work as both effective leader and productive follower. Flexible, adaptable, and dependable in difficult situations. Continuously striving to learn and develop new skills through hands on training, industry certifications, and self-improvement.
Listed skills include Network Administration, Management, Security Plus, Computer Science, and 19 others.