TJB Design Shop (B2C)Creation of custom designed apparel and gifts with messaging that brings people together. Window DecalsStickersSignsT-ShirtsMugs & DrinkwareGifts & AwardsTJB Creative (B2B)Graphic design and content management for small businesses, including branding/identity, logo/ad design, voiceover, and press communications.Serving clients representing the following industries:Management consultingInformation technologyMedia productionNon-profit, education, and the artsResidential real estate & home servicesPolitics & governmentEntertainment & gamingRetail & consumer goodsBusiness & office services

Oversees the year-long music program of a volunteer men's choral group, winning awards in regional competition every year from 2005 - 2011 and 2014 - present. Serves as the primary mentor and coach to participants ranging in age from late teen to senior citizen. Aids in the design and content management of the organization's publicity materials.

Company's official liaison to the trade editorial community and to local news media.Authored the November 2011 cover story for the industry's international trade magazine.Directed the redevelopment of company website, including SEO strategy that yielded 1st page Google rankings for targeted search terms.Developed brand identity, established a standardized aesthetic and voice for all communications.Initiated the company's email marketing & social media strategy, and composed all content.Expedited sales work flow by replacing manual purchase orders with a custom engineered digital solution.Supervised work flow for the design, print, and installation of all large format custom graphics.

While between career opportunities, worked as a field service technician for an office coffee supply company. Performed routine maintenance, repairs, and installation of company owned equipment at various customer sites throughout Maryland and northern Virginia. Served as the face of the company for high profile business clients, including Fortune 500 corporations, government agencies, and professional sports franchises. Made route deliveries to customers in a substitute capacity for company drivers on vacation or medical leave.

Reported directly to Chief Operating Officer.Drove a net increase in traffic to company website in the first 30 days. Initiated traditional PR model still used to drive organic traffic to the company website.Ran Google/Yahoo sponsored search campaigns, including copywriting and graphic design.Wrote keyword-rich website copy for company’s search engine optimization project.

AIG Excellence in Service Award (2003); PMP Certified (2003).Cut operating overhead by introducing software that allowed for electronic distribution of policies.Was selected as member of the transition team after corporate restructuring closed the Columbia office.Hand selected by management to join the middle market underwriting team in 2005.Oversaw reconciliation of a six-year accounting backlog, enabling claims payment on high profile accounts.Routinely entrusted with billing and policy issuance for the division’s most valuable clients. Facilitated classroom training sessions on proprietary software applications.

Producer/Co-host of a four hour weekly radio program with the station's largest listening audience, broadcast locally on FM radio and streamed worldwide via the internet.

Coordinated inventory and shipping for an online retailer and a retail hardware enterprise. Member of an inside sales force for an importer/distributor in Bloomfield, NJ.

Composed all letters on behalf of the Vice President of Sales & Marketing.Researched and pitched multimedia digital business card project for the company marketing team.Managed inventory & distribution of environmentally sensitive products, including nuclear medicines and micro circuitry.Maintained detailed records of environmental & product radiation readings in compliance with NRC guidelines.Performed routine accounting, data entry, and file management duties without supervision.