Technology
Current
Jun 2023 - Present
AeroLeads people directory · profile
Thomas Nicholas Email & Phone Number
Energy Technology
at
Octopus Energy
1 work email found
@aexp.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Energy Technology
Location
Greater Brighton And Hove Area, United Kingdom, United Kingdom
Who is Thomas Nicholas? Overview
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Quick answer
Thomas Nicholas is listed as Energy Technology at Octopus Energy, based in Greater Brighton And Hove Area, United Kingdom, United Kingdom. AeroLeads shows a work email signal at aexp.com and a matched LinkedIn profile for Thomas Nicholas.
Thomas Nicholas previously worked as Technology at Octopus Energy and VP Revenue Product at Bulb. Thomas Nicholas holds Master Of Science (Msc), Technology & Innovation Management (Spru), Distinction from University Of Sussex.
Company email context
Email format at Octopus Energy
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{first_initial}{last}@aexp.com
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AeroLeads found 1 current-domain work email signal for Thomas Nicholas. Compare company email patterns before reaching out.
Profile bio
About Thomas Nicholas
Customer focused, resourceful professional with commercial nous, optimism and cross functional expertise.Management experience in Fortune 500, CAC 40 and FTSE 100 multinationals in Financial Services and Utilities sectors. Start-up experience, took concept to £100m+ turnover business in highly competitive, regulated market.Specialities: Customer experience design, innovation/proposition development, strategic capability planning, product and software development, lean/six sigma for service and intellectual property strategy, payment systems, PSP, GoCardless, Stripe, Allpay, Worldpay, American Express, Direct Debit, card technologies, NFC, MAP, Meter asset providers, MOP, Meter Operators, MAM, Meter Asset Managers, Gentrack Junifer, SAP, Oracle, Kraken, Kraken Technologies, ESG.
Listed skills include Investments, Strategy Development, Portfolio Management, Governance, and 16 others.
Current workplace
Thomas Nicholas's current company
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14 roles
Thomas Nicholas work experience
A career timeline built from the work history available for this profile.
Vp Revenue Product
Jul 2021 - Jun 2023
Vp Loyalty
Apr 2021 - Jul 2021
Consultant
Apr 2020 - Apr 2021
Consultant - Technology, Change And Data
Dec 2019 - Mar 2020
Operations Director
Toto Energy
Co-founded domestic energy retailer, TOTO Energy. In August 2016, I led the design and delivery of core infrastructure from high level architecture to system implementation and market entry resulting in January 2017 controlled market entry with the most diverse product offering of any start-up supplier. At peak, TOTO supplied over 245k meterpoints.
Jan 2018 - Dec 2019
Head Of Transformation
Toto Energy
- Led implementation and customisation of Junifer CRM- Architecture and experience design, delivering customised journeys for tele, field and web sales through a single platform. Platform enrolled in excess of 50k customers/100k meter points in yr 1.- Supplier negotiation and technical implementation providing a suite of payment options; Legacy Direct.
Aug 2016 - Jan 2018
Head Of Customer & Brand Experience
- Led customer experience transformation across SSE's Retail business - Energy, Phone & Broadband and Home & Essential Services.- Led change programmes in key moments of truth - home moves and fixed tariff renewals - resulting in significant inbound deflection and customer retention.- Led changes in Smart metering booking and installation experiences.
Jul 2015 - Aug 2016
Head Of Brand Experience
Feb 2015 - Jul 2015
Operational Excellence Lead
Customers, B2C Transformation.- Led a team of OE practitioners in identification and implementation of multi channel service improvement.- Drove customer and financial benefits by leading 500% growth in Live Chat service interactions.- Developed Live Chat to be service lead in NPS and CSAT.- Delivered call time reductions and improved retention through.
Apr 2014 - Feb 2015
Senior Smart Innovation Executive
Customers, B2C Marketing.- E2E product and process design enabled by the roll out of Smart meter technology in the UK.- Led business casing and proposition development of Smart payments strategy design.- Commissioned qualitative and quantitative research through product development lifecycle.
Mar 2013 - Apr 2014
Technical Relationship Manager
American Express Technologies, Technology Transformation.- Helped internal technology, business and finance partners understand technology tools and processes.- Sole organisation representative in EMEA.- Delivered face-to-face and virtual consultancy on Project Management practises and tools.- Particular focus on CA Clarity use as a resource, project and.
Oct 2012 - Dec 2012
Portfolio Analyst
American Express Technologies, International Consumer Card & Small Business Services.Investment management of a global $100m+ portfolio.- Tracked and reported investment portfolio against budget, forecast, schedule and opportunities/ risks.- Managed investment process with Directors from Marketing and Technologies.- Established investment governance.
Nov 2010 - Oct 2012
Project Manager
American Express Technologies, Capability Planning.Joined through fast-track graduate program. Alongside Technology and Innovation Management MSc studies, worked in Strategy and Solution Definition.- Central coordinator for global application rationalisation and infrastructure uplift effort- Managed analysis and decommissioning process of redundant.
Sep 2009 - Nov 2010
3 education records
Thomas Nicholas education
Master Of Science (Msc), Technology & Innovation Management (Spru), Distinction
Bsc. (Hons), Molecular Medicine
Education record
Oxted County School
FAQ
Frequently asked questions about Thomas Nicholas
Quick answers generated from the profile data available on this page.
What company does Thomas Nicholas work for?
Thomas Nicholas works for Octopus Energy.
What is Thomas Nicholas's role at Octopus Energy?
Thomas Nicholas is listed as Energy Technology at Octopus Energy.
What is Thomas Nicholas's email address?
AeroLeads has found 1 work email signal at @aexp.com for Thomas Nicholas at Octopus Energy.
Where is Thomas Nicholas based?
Thomas Nicholas is based in Greater Brighton And Hove Area, United Kingdom, United Kingdom while working with Octopus Energy.
What companies has Thomas Nicholas worked for?
Thomas Nicholas has worked for Octopus Energy, Bulb, Edf In The Uk, Toto Energy, and Sse Plc.
How can I contact Thomas Nicholas?
You can use AeroLeads to view verified contact signals for Thomas Nicholas at Octopus Energy, including work email, phone, and LinkedIn data when available.
What schools did Thomas Nicholas attend?
Thomas Nicholas holds Master Of Science (Msc), Technology & Innovation Management (Spru), Distinction from University Of Sussex.
What skills is Thomas Nicholas known for?
Thomas Nicholas is listed with skills including Investments, Strategy Development, Portfolio Management, Governance, Strategic Planning, Business Analysis, Strategy, and Business Strategy.
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