Thomas Dabney Email & Phone Number

Results-driven and customer-oriented IT professional with a strong foundation in hardware and software support, complemented by a Google IT Support certificate and ongoing studies for the CompTIA A+ certification. Demonstrated ability in installing, configuring, and updating hardware and software systems. Known for exceptional customer service skills and an unwavering commitment to problem-solving. A team player who willingly takes on additional responsibilities to ensure team success. Eager to apply skills and knowledge to make a meaningful contribution in a help desk role. Seeking an opportunity to showcase dedication, technical expertise, and passion for delivering outstanding support."The greatest reward in giving someone a chance is when they prove that they were worth it all along. They become the star that shines the brightest in your team." - UnknownMy goal in the IT field is to gain extensive experience by embracing every possible mistake in an environment that fosters growth. This will enable me to develop troubleshooting skills for any problem that may arise. I am a self-motivated learner, and while my primary focus is securing a position in a help desk role, I am not limited to that. I have set up virtual machines on my local network using VirtualBox to effectively manage Active Directory OUs, policies, and other functions within Windows 10 environments. Additionally, I have pursued fundamental knowledge in IT security, studying Security+ exam objectives. With confidence, I can assure you that I will be a valuable asset to any team I join.