Tjerk "Tj" Dijkstra Email & Phone Number

Tilburg, Nb, Nl

Tilburg, Nb, Nl

Tokyo, Jp

Leading the transformation program "One Takeda Engineering" to harmonize the Engineering approach and organization on the sites:- Target Operating Model design and implementation- Across the entire Engineering network of 30 sites globally, ca. 3000 employees- Designing and embedding new structures, processes, systems, projects and technologiesAlso focusing on decarbonization and energy efficiency of the manufacturing sites to meet Takeda's sustainability objectives.

Zurich, Zurich, Ch

Building and rolling out Business Excellence globally to support and execute the company's strategy. Focus on Customer & Quality, Speed, Employee Engagement and Profitability. Currently focusing on Lean in Production, Production Systems, Administration (Finance and Back Office), R&D (including Agile), Service and Sales.

Zurich, Zurich, Ch

Rolled out Lean Management in EMEA and building the global program by working with country, regional and global executives to match Lean activities with company strategies.- Freed up 20-25% capacity per mini-transformation to be used for improved customer experience, employee engagement and profitability- Supported Business Units in identifying potential in RPA/automation and coverting this- Attracted and developed talents- Coached senior and executive management in increasing efficiency and effectiveness

Zurich, Zurich, Ch

Lead teams in workstreams implementing Lean Management (ZWoW):- Worked with McKinsey in several projects with the "5 lense" approach- Freed up 20-30% capacity in 12 months- Increased employee engagement- Improved customer satisfaction- Increased market share, revenue and margin- Functional experience: Claims, Underwriting, IT (Application Development & Service Management), HR, Offshore Service Centers

Zurich, Zurich, Ch

Leading the global roll out of Lean in the Group Functions: Legal & Compliance, Human resources, Group Finance, Risk Management, Marketing, Communications.- Successfully defined Lean strategy and currently implementing this on a global basis- Led 16 Kaizen teams to improve processes with an average increase of productivity of over 30% and average cyle time reduction of 30%- Implemented standardized (global) processes- Implemented global standard operational metrics- Worked effectively with various management levels: from Executive to staff

Worked as an independent senior consultant and interim senior project/program manager for 10 years (with an interruption of 2 years) to improve business processes - Supported my clients and their management (C-level) to transform their business to be more successful and profitable - Led strategic cross-divisional projects and teams - Implemented and deployed Lean Six Sigma and DFSS in service and production industries - Aligned business visions/strategies to measurable metrics on operational level and implemented review cycles (process management and BPM) - Trained, coached and mentored project leaders, Black Belts, Champions and other stakeholders involved in Lean Six Sigma - Used Change Management strategies to support the various activities

Zurich, Ch

Head Operational Excellence (OE) Academy (Director) leading a team of 5 global FTE’s- Implemented international OE training (Lean Six Sigma and DFSS) for locations in Europe, Pacific and Americas. Exposed to investment banking, private banking, retail banking and back office operations- Led several improvement projects in global locations with exposure to investment banking, private banking, retail banking and back office operations- Improved training concept and delivery of following trainings: Master Black Belt, Black Belt, Green Belt, Yellow Belt, process owners and sponsors, executives- Implemented certification process for Black Belts and Master Black Belts- Trained, under my supervision, in this period ca. 200 Black Belts and 150 process owners and sponsors. Average satisfaction score of training was > 80%

Schenectady, New York, Us

General Electric Bayer Silicones, Bergen op Zoom, The Netherlands- Master Black Belt On Time Delivery for GE Bayer Silicones- Responsible for global Supply Chain Management of 4 global sites- Led several Kaizen events to improve the order to delivery process. Implemented process management structure by aligning business goals to KPI´s and implemented regular review sessions with senior management. Support, train and coach individuals as well as teams who are working on projects to improve the delivery performance. The service level increased with 20% and Inventory Turns stayed at the same level. Acted as an "internal" consultant and change agent. Certified as Master Black Belt in September ´99. Trained and coached 50 black belts, 20 champions, 15 Master Black Belts, 20 executives and 150 green belts in DMAIC and DFSS.

Schenectady, New York, Us

General Electric Plastics, Bergen op Zoom, The Netherlands- Master Black Belt Manufacturing- Implemented process management structure by aligning business goals to KPI´s and implemented regular review sessions with senior management. Accountable for process improvement projects were which resulted in Direct Savings of 2 million US$ and 1.5 million US$ Incremental Revenue. Acted as an "internal" consultant and change agent- Led one of the first DFSS projects in GE Plastics to introduce an improved silicone sealant that delivered in the first 12 months an incremental margin of USD 300k and direct savings of USD 730k.

Riyadh, Sa

- Black Belt in Noryl plant- Executed several successful projects to eliminate valuable machine downtime and quality issues. Was one of the first certified Black Belts at GE Plastics.

Rotterdam, South Holland, Nl

Production Manager leading 60 employees- Managed project, supervised construction of chemical plant and became production manager of this plant after start-up (70 million Euro investments). In this role I increased the output of this plant by 300 % via modifications and coaching of the operators in the shifts.