Antavious Tj Grier Mba Email & Phone Number

Atlanta, GA, US

Nonprofit organizations geared towards bringing awareness to HBCUs by giving students scholarships and opportunities

Bloomington, Illinois, US

Atlanta, GA, US

Responsible for indirectly managing and distributing work to 4 internalbuyers.Worked with cross functional teams as in the training team,onboarding team, legal team, compliance team and all internalstakeholders.Trained internal customers on how to use ordering programs andhelped develop and maintain training SOPs.Daily experience with Source -to-pay.In SQL.

Mooresville, NC, US

• Implements and ensures execution of new programs to support business strategies by managing direct reports and collaborating with cross-functional groups including managing relationships and service agreements with.
• Supervises and monitors associate work; this may include overseeing activities, associate adherence, associate status, monitoring quality of work performed, etc. Maintains working relationships with all associates as.
• Build strong relationships with customer, providers, Supply Chain vendors and other internal employees across departments.
• May coordinate and collaborate with members of Store, Field and Corporate teams on execution of service and sales related initiatives
• Supports business strategies by ensuring consistent execution of process and use of all required tools/technologies in support of the work
• Analyzes business finances and process execution for the purpose of driving the business to meet quarterly and yearly goals.

Atlanta, Georgia, US

Nationally managed the onboarding of new installers.Developed and trained internal stakeholders on Salesforce platforms.Worked with territory sales managers to create heat map that monitoredsales vs install capacity.Upheld regulations for local, state, and federal laws and specifications toensure compliance of installersDetermine the effectiveness of new.

Atlanta, Georgia, US

Oversees all service quality issues through regular interaction includingsite inspections, service provider meetings, and reviewing customersatisfaction metrics to ensure quality standards are metSearched for profit driving initiatives throughout my territory that led toimprovements in financial and operating performancesOversees the installation project.

Atlanta, Georgia, US

• Responsible for successful residential home improvement installation of HDE products within specified markets with combined installed revenue of 20-30M.
• Coordinate job movement related to the installation process while identifying problems and solutions, building and maintaining relationships with field personnel, and follow up with both our customers and field.
• Meet monthly revenue plans and deadlines.
• Point of contact for customers, service providers, field personnel, vendors, branch support, and any parties as required to answer calls and emails as well as managing all issues and escalations to a resolution..
• Evaluates real-time performance and contributes to continuous improvement initiatives by tracking customer issues, identifying patterns and root causes and executing recommended solutions.
• Responsible for category and status management to meet job life cycle time deadline.

Atlanta, Georgia, US

• Operations Manager (Stretch Project) – Assisted the Divisional Operational manager with the performance of the department.
• Proficient in utilizing LMS (Lead Management System)
• Assist with internal and external implementations in accordance with company standard operating procedures, processes, and documentation.
• Effective trainer on new processes and technological improvements. Acts as an escalation path for customer concerns and periodically conducts real-time call/email or chat monitoring.
• Responsible for acting as a liaison for Home Depot customers, field partners, and service providers. Responsible for ensuring the customer experience by resolving issues that can impact job completion.
• Excelled at conflict resolution by expertly analyzing and addressing concerns prior to escalations.

New York, NY, US

• Recognized as Master Tester.
• Worked on the team that established UX design as the first stage of all Web and mobile sit developments, implementing a user-centered design approach.
• Partnered with user interface designers, Web developer, clients and UX managers to translate client request/ information, navigation and process flows into a beautiful and easy-to-use website.
• Pulled data from Google Analytics to create reports for Directors and Account Managers.
• Identified, analyzed, and interpreted trends and patterns in data sets.
• Analyzed click data to research and identify opportunities/trends for improving client Web presence. Efforts drove the following enhancements:o Replace/ upgrading marketing widgets and job alerts to increasing click.

• Cultivated effective business relationships with executive decision makers in key accounts; ranked top 10 sales rep in the nation.
• Lead weekly meetings and provided status reports for all sales and any other anticipated changes.
• Assisted in the development of the annual marketing plan, specifically advising on: realistic forecasts for each product and territory (based on historical data, market trends, competitive activity, promotional.
• Monitored the performance of the sales team by establishing a system of reports and communications involving sales reports, cyclical sales meetings, sales newsletters and electronic bulletins.

Master'S Degree, Business Finance

Bachelor Of Business Administration (B.B.A.), Accounting And Finance

Bachelor Of Business Administration (Bba), Accounting And Business/Management