Thomas Howell Email & Phone Number

Sarasota, FL, US

Baton Rouge, LA, US

• Oversee the planning, designing, and upgrading of Tableau Server and Interworks Curator in a 3-node cluster hosted on Azure servers.
• Led the updating of SSL Certificates on both Tableau Server and Curator to also include Netscaler and NSG rules.
• Developed Tableau dashboards to supply departments with detailed KPI reports to analyze company usage against their strategic goals for Tableau.
• Implemented the use of Azure DevOps to the team, streamlining the deployment of code changes to maintenance scripts for Tableau Server, enhancing efficiency and reliability.

Toronto, Ontario, CA

• Led the planning, designing, and upgrading of Tableau Server in a 6-node cluster hosted on Linux Red Hat v7.
• Implemented Datadog monitoring for the Tableau Server environment and led the updating of SSL certificates on all development and production environments.
• Developed Ad-Hoc Tableau dashboards to supply customers with Tableau Server statistics and created a Stale Content workbook utilizing the PostgreSQL repository and Tableau Desktop.
• Managed the Tableau Desktop software packaging, including Oracle drivers for deployment to laptops and Citrix Studio.
• Addressed stability issues with Tableau Server, by identifying too many Search and Browse services configured in the cluster and insufficient RAM, causing backups to fail.

GB

• Led the planning, designing, and upgrading of four Tableau Server 8-node cluster environments globally distributed in the US, EU, SE Asia and Australia.
• Provide top-tier support for all BI applications to also include technologies such as NIFI, AKS autoscaling clusters, CLI, Kubernetes, Terraform on both AWS and Azure cloud platforms.
• Utilized CI/CD pipelines such as Terraform and Jenkins to deploy configuration and code updates to various applications.
• Resolved an issue with in-place upgrades by working with Tableau Engineering to identify an errant record not being cleaned up before restoring the backup to the newer version of Tableau Server, mitigating a P1 outage.

Washington, District Of Columbia, US

• Oversaw the project management for all upgrades to the Tableau Server, from creating project plans, architectural diagrams, product road maps, SIT-Reps, and root cause analysis for any outages.
• Migrated Tableau Server from an on-premises environment into the Azure cloud environment and managed the setup and configuration of SSO on the Tableau Server using ADFS as the IDP.
• Established Kerberos authentication for Oracle DB for seamless data refreshes without using service accounts.

San Francisco, California, US

• Led the migration of Linux Tableau Server from SJC data center to PHX data center for the decommission of SJC data center.
• Led the upgrade of Windows Tableau Server from v2018.1 to v2018.3 as a sole contributor.
• Implemented the configuration and setup for Tableau Server to connect and refresh data from Presto DB using Kerberos for authentication.
• Reported several bugs to Tableau and worked with Tableau’s Technical Account Manager to find workarounds and resolve bugs.
• Trained other employees in Tableau Server support that were based off shore to increase the 24/7 support for Tableau environment.
• Consolidated two production environments of Tableau Server, a Linux and Windows Tableau Server, to a 4-node Tableau Server cluster running on AWS.

• Led end-to-end implementation of Tableau Server in enterprise environment, encompassing initial planning, installation, configuration, and administration.
• Successfully upgraded Tableau Server v8.3.2 to 10.5 utilizing new Windows 2012 servers. Including expanding the Tableau Server setup from 1 8-core server to a distributed cluster with 24-cores.
• Designed architectural solutions for single-server and multi-node environments, including server provisioning based on the established architecture.
• Successfully migrated Tableau Server from Windows 2008R2 servers to Windows 2012R2 servers. Implemented R-Serve on Windows platform for users building Tableau workbooks that include R-Language within their visualization.
• Developed PowerShell script to run TSM to take backups of the local PostgreSQL repository.
• Successfully migrated ARIS BPM from v7.1 to ARIS v9.8 along with upgrading the application to v9.8, it was migrated to all new Development and Production environments.

Fairfax, VA, US

• Responsible for a mixture of architecture, administration, project management, and development of the Examiner View web application.
• Provided root cause analysis after load test revealed slow performance on web application and helped with revising the load test analysis report deliverables.
• Responsible for designing new infrastructure for the custom.NET Bank Examiner application to run faster, along with incorporating a blue-green approach to minimize downtime during application upgrades.

Reston, Virginia, US

Deployed WSP code solutions, PowerShell scripts, server optimization, server management, web applications and service applications in Central Administration.Analyzed and identified ways to automate, streamline, and improve day-to-day maintenance and administrative practices using PowerShell scripting.Installed and configured Microsoft Project 2013 and.

St. Petersburg, Florida, US

Implemented an blue-green strategy to allow zero downtime for the Investor Access website when upgrades were performed, allowing for complete regression testing before the upgrades are in production; this ‘flip’ to make the passive line active takes 5 seconds, eliminating the need to go into maintenance mode. Managed code deployment in an Agile development.

St. Petersburg, Florida, US

Recruited to assist with integrating Morgan Keegan IT applications within Raymond James infrastructure.Led the deployment of code from the testing environment to the production environment written in.NET, including setting up new websites, creating application pools, and deploying updates. Solved a production outage and determined that the antivirus.

Dallas, TX, US

Provided support to enterprise production and test servers and the entire VMware virtual development network using vSphere, consisting of four Linux servers and 50+ Windows Servers 2003/2008. Spearheaded the deployment of code written in ASP, ASP.NET, HTML, AJAX, and JAVA from the testing environment to the production environment, including setting up new.

Served as a Member of the Software Development Team to support usability testing and user-interface design.Trained staff on new and existing software modifications and led channel studies for FM, Low Power TV, DTV, and NTSC.

Bs, Systems And Information Engineering

Master'S Degree, Information Technology

Diploma, Mathematics