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Versatile Chief Data Officer focused on using data to drive decisions and build teams.In my time at Trupanion, I have been operated at several different levels of scale, as an individual contributor, and leading small and large teams. Teams I have led include: business intelligence, data science, actuarial services, financial planning & analysis, customer service, claims adjudication, and enterprise sales.I am passionate about teams, and investing in the members of those teams and across the organization. I believe education and empowerment of individuals is the most important investment an organization can make, and I am most happy when I'm driving that.
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Chief Executive OfficerWilbert Precast Inc. Sep 2021 - PresentSpokane, Washington, Us -
Director, Business IntelligenceWilbert Precast Inc. Jan 2021 - Sep 2021Spokane, Washington, UsUsing data, systems, and transparency to scale and optimize operations at this 100+ year old family-owned manufacturing company. -
Chief Member Experience OfficerTrupanion Jun 2018 - May 2020Seattle, Washington, UsOversaw customer experience, specifically leading analytics, group benefits, customer service, and claims teams. Continued to leverage background in operational metrics to drive metric-driven performance improvement and also commit to less-quantifiable identifications of performance, particularly in employee and customer satisfaction. Implemented technology solutions for process improvement, particularly automating claims with machine learning -
Chief Data OfficerTrupanion May 2016 - Jun 2018Seattle, Washington, UsLead data analytics and actuarial teams at Trupanion. Drive collaboration between teams to use all relevant data to optimize processes. Data science team drives increasingly sophisticated analysis. Business Intelligence team drives availability and understanding of data to more users. Actuarial team ensures fair & accurate pricing across many pricing categories. -
Vp AnalyticsTrupanion Aug 2014 - May 2016Seattle, Washington, UsManaging the FP&A, actuary, BI, and advanced analytics functions at Trupanion. Key responsibilities include managing the budget & forecast process, pricing & reserving, KPI reporting, and deep-dive studies of various business problems -
Director, Business IntelligenceTrupanion May 2010 - Aug 2014Seattle, Washington, UsData analysis, financial modeling, KPI development and reporting, forecast and budget development, actuarial analysis -
InternTrupanion May 2009 - May 2010Seattle, Washington, UsFinancial Modeling, Key Metric Reporting, Financial Reporting Process Improvement -
Intern - Fp&AAmericanwest Bank May 2007 - May 2009Customer Profitability Modeling, Compensation Plan Development, Forecast and Budget, Financial Reporting
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Summer InternMilliman May 2008 - Aug 2008Research Projects, Excel/VBA Modeling
Tj Houk Skills
Tj Houk Education Details
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Gonzaga University - School Of Business AdministrationFinance -
Northwestern UniversityMathematical Methods In The Social Sciences -
Mt Spokane High School
Frequently Asked Questions about Tj Houk
What company does Tj Houk work for?
Tj Houk works for Wilbert Precast Inc.
What is Tj Houk's role at the current company?
Tj Houk's current role is CEO at Wilbert Precast.
What is Tj Houk's email address?
Tj Houk's email address is th****@****ion.com
What is Tj Houk's direct phone number?
Tj Houk's direct phone number is .855.591*****
What schools did Tj Houk attend?
Tj Houk attended Gonzaga University - School Of Business Administration, Northwestern University, Mt Spokane High School.
What skills is Tj Houk known for?
Tj Houk has skills like Financial Modeling, Data Analysis, Analytics, Financial Analysis, Microsoft Excel, Data Mining, Business Intelligence, Financial Forecasting, Project Management, Competitive Analysis, Risk Management, Actuarial Science.
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